Leasing Associate

About the Role

Our national multi-family management company seeks a Leasing Associate with a "Whatever it Takes" attitude to be responsible for marketing, leasing, and maintaining positive resident relations. The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with prospects, current residents, clients, and vendors.

Responsibilities

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities)
• Ensure the property and show units meet the Company’s standards for the marketing/leasing tour
• Communicate upkeep needs with Property Manager and Maintenance Team
• Record all telephone and in-person traffic according to Company policy
• Ensure application, lease, move-in, renewal, and move-out processes are completed according to Company policy
• Use on-site property software to track apartment availability
• Stay knowledgeable of market trends and competitor conditions that may impact the property’s occupancy
• Prepare market surveys
• Design marketing plans and activities to drive traffic to the property
• Complete outreach marketing and record all marketing efforts
• Proficiency in using the internet for marketing, including Craigslist, Google, and other search engines
• Distribute newsletters, flyers, and resident notices

Qualifications

• High school diploma or equivalent
• 1 year of experience in apartment leasing and/or sales

Skills

• Apartment leasing experience or experience in a customer service-related industry (e.g., retail sales, hospitality)
• Effective reading, writing, and communication skills to comprehend and complete documents, lease agreements, and communicate with residents
• Demonstrated ability to apply sales skills (generating leads, conducting presentations, qualifying prospects, and closing)
• High school-level mathematical skills to calculate prorated rents, deposits, etc.
• Proficiency in property management software (ResMan) and Microsoft Office for reporting and marketing materials
• Basic knowledge of Fair Housing Laws