Leasing Associate

About the role

We are seeking a friendly, motivated Leasing Associate with Tax Credit experience to join our apartment community team. This role is responsible for leasing apartments, delivering exceptional customer service, and supporting daily property operations while helping maintain high occupancy and resident satisfaction.

Responsibilities

• Greet prospective residents and conduct community and model tours
• Explain pricing, availability, lease terms, and community features
• Process rental applications and prepare lease documents
• Follow up with prospects through phone, email, and CRM systems
• Assist with resident relations, renewals, and retention efforts
• Maintain leasing office appearance and marketing materials
• Support community events and marketing initiatives
• Work weekends as scheduled

Qualifications

• High school diploma or equivalent (college coursework a plus)
• 3+ years of leasing, sales, hospitality, or customer service experience preferred
• Strong communication and interpersonal skills
• Sales-driven with a customer-first mindset
• Ability to multitask in a fast-paced environment
• Familiarity with property management software (Resman) is a plus
• Tax Credit experience is a must