Leasing Agent Las Vegas

About the role

We're looking for a Leasing Consultant who genuinely likes people and likes to win. You'll be the first face a prospect sees and the reason many of them sign — giving tours, following up on leads, closing applications, and keeping current residents happy enough to renew. This is a sales role wrapped in hospitality. If you can hold a conversation, keep your follow‑up organized, and get satisfaction out of hitting a number, you'll do well here.

Responsibilities

Leasing & Sales

• Greet walk‑ins, answer calls and internet leads, and schedule appointments
• Tour models, available units, and amenities; match prospects to the right floor plan
• Follow up on every lead until it closes or dies — phone, text, and email
• Process applications: income and credit screening, verification, and approvals
• Prepare and execute lease documents, addenda, and renewal agreements
• Maintain accurate guest cards, traffic logs, and conversion data in the property management system
• Hit individual weekly leasing, closing‑ratio, and follow‑up goals

Marketing & Outreach

• Conduct competitor market surveys and report on pricing, specials, and concessions
• Contribute photos, video, and content for social media and listing sites
• Support outreach to local employers, referral partners, and neighborhood businesses
• Help plan and staff resident events and leasing promotions
• Keep models, the tour path, and the leasing office show‑ready every day

Resident Relations & Retention

• Welcome new residents and complete move‑in orientations and paperwork
• Run renewal outreach and lease‑expiration follow‑up
• Take service requests, route them to maintenance, and follow up to confirm resolution
• Assist with resident communications, packages, and general office coverage

Operations Support

• Walk vacant units for market‑ready condition before showings
• Note curb appeal, safety, and maintenance issues while walking the property
• Assist with renewals paperwork, notices, and file maintenance in compliance with Fair Housing law
• Support the office team with general administrative tasks as needed

Requirements

• High school diploma or equivalent
• 1+ year in sales, leasing, hospitality, retail, restaurants, or another customer‑facing role
• Comfortable asking for the sale and following up persistently without being pushy
• Strong written and verbal communication; professional phone and email presence
• Basic computer skills (email, calendars, Microsoft Office or Google Workspace)
• Availability to work Saturdays and occasional evenings during peak leasing season
• Valid driver’s license and reliable transportation
• Physical ability to walk the property and tour units multiple times daily, including stairs; operate a golf cart; occasionally lift up to 25 lb; sit or stand for extended periods; work outdoors in Phoenix summer heat

Preferred

• Prior multifamily leasing experience
• Working knowledge of Yardi, Entrata, RealPage, or comparable property management software
• Familiarity with Fair Housing requirements and the Arizona Residential Landlord and Tenant Act
• Bilingual (English/Spanish)
• No Arizona real estate license required for on‑site leasing employees

Success Metrics

• Closing ratio — convert tours to applications at or above the property goal
• Follow‑up discipline — no lead sits in the system untouched
• Occupancy — treat the vacancy report as your scoreboard
• Renewals — residents know you by name and want to stay

Pay

• Competitive hourly rate
• Per‑lease commissions and renewal bonuses
• Monthly or quarterly leasing performance bonus

Benefits

• Housing discount (if applicable)
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Paid training and a clear path to Assistant Community Manager

Schedule

Full‑time, hourly (non‑exempt) with required availability on Saturdays and occasional evenings during peak leasing season.