Leasing Agent

Responsibilities

• Maintains welcoming environment in Leasing Office
• Leads tours of property, showing vacant units and marketing property amenities
• Tracks and follows up with all referrals, walk-ins, and phone inquiries
• Develops and maintains reference book detailing property’s unique features, amenities, size, vacancies, rental rates, and current leasing promotions
• Aids in developing and coordinating leasing events and resident promotional activities
• Prepares leasing checklist and package which includes all required forms, deposits, schedules, and information
• Processes lease applications
• Completes and maintains lease files for each rental, and ensures all files contain required documentation outlined in the Resident File Setup
• Captures rental deposits and rent
• Utilizes maintenance software program to enter in and track work orders
• Inspects apartments for move-in/out condition and turnover status
• Prepares and distributes required reports, monthly newsletters, tenant correspondence, etc.
• Works with management to develop and implement residential programming, including special events and ongoing instructional and recreational activities
• Aids Property Manager with annual recertification of each resident
• Visits comparable properties and assists Property Manager in preparing quarterly competitive market analysis
• Orders office supplies and welcome gifts for new residents
• Maintains regular daily office hours, ensuring adequate coverage on weekends and holidays
• Maintains strict adherence to invoice approval policy

Requirements

• High School Diploma or equivalent
• 1 year experience in multi-family property management preferred
• Experience in affordable housing preferred
• Experience with Low Income Housing Tax Credit Program and/or Hope 6 preferred
• Knowledge of HUD programs including but not limited to HOPE 6 and project-based Section 8
• Proficiency in Yardi preferred
• Proficiency in Microsoft Windows, including Microsoft Excel and Outlook
• Excellent customer service skills

Qualifications

• Valid driver’s license, an insured vehicle, and the ability to travel (between properties)
• Ability to work periodic flexible hours
• Ability to travel by plane and automobile
• Ability to work at property locations within or near transitional neighborhoods
• Ability to climb stairs, take elevators, bend, squat and reach overhead