Leasing Agent

JP Management is seeking an enthusiastic professional to assist in marketing and leasing properties within our portfolio.

About the role

You’ll take part in a comprehensive two-week training program, scheduled during regular business hours for your first two weeks. The Leasing Agent will show apartments to potential renters, lease apartments to qualified applicants, assist with renewing leases with current tenants, and ensure the property is well maintained. Top performers will demonstrate strong people skills, can multitask, and achieve occupancy/rental goals.

Responsibilities

• Greet and welcome prospects to the property to understand their needs in renting a unit.
• Proactively follow up with leads multiple times via telephone and email.
• Record and update details of prospective tenants into Rent Manager quickly and efficiently.
• Advertise available units and conduct property tours with prospective tenants.
• Ask qualified questions and pre-screen prospective tenants to ensure they meet eligibility requirements.
• Update availability reports and process applications for approvals (e.g., credit check, rental history).
• Submit processed applications to the Property Manager for approval and follow up with applicants regarding status.
• Complete lease agreements and assist with verification process within 3 days of management approval.
• Examine units and property regularly; report findings to the maintenance team.
• Ensure apartment is ready for residents to move-in on the agreed date.
• Immediately follow up on prospects that did not close and attempt to close the sale again. If unable to help, refer them to other properties in our portfolio.
• Conduct research and analyze local market trends within your assigned property area to maintain competitive pricing and amenities.
• Assist in monitoring lease renewals while working closely with the Property Management team.
• Document and provide prospect feedback to property managers to address unit complaints or concerns during tours.
• Build online presence with reviews from prospective and current tenants at the property.
• Other duties as assigned by management.

Requirements

• Customer-service oriented; prior work experience in sales, guest services, front desk, customer service, or property management industry.
• Bilingual in English and Spanish required.
• Proficient in Microsoft Office Suite or related software.
• Strong time management and analytical skills.
• Ability to work independently and interact with prospective tenants, property managers, co-workers, management, and vendors.
• Experience working in a fast-paced environment with high call volume.
• Excellent negotiation and problem-solving skills.
• Detail-oriented and organized.
• Valid driver’s license and own reliable transport.

Schedule

• Monday – Friday: 8:30 AM – 5:00 PM
• Available to work weekends, including Saturdays (10:00 AM – 2:00 PM EST) for open houses.

Pay

$20.00 – $22.00 per hour plus commissions.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Referral program