Leasing Agent Affordable Housing

The Annex Group is seeking a Leasing Agent who operates with a customer-first approach, is passionate about our mission, and takes pride in making a difference in the lives of our residents.

About the role

The Leasing Agent is responsible and accountable for providing excellent customer experiences, supporting our company mission, and maintaining compliance with all applicable housing laws and programs.

Responsibilities

• Provide excellent experiences for residents, vendors, community partners, investors, and owners.
• Execute community resident services that positively impact their lives.
• Maintain best-in-class curb appeal and property appearance standards.
• Achieve above-average resident survey results.
• Assist the Community Manager with managing the property by achieving key performance indicators, including budgeted occupancy and maintaining the property within budget.
• Adhere to company policies and standard operating procedures.
• Adhere to LIHTC (Low Income Housing Tax Credit) program requirements, including qualifying households, annual recertifications, state agency and investor reporting, and property-specific requirements.
• Assist the Community Manager with accurate documentation of all internal and external reporting.
• Assist the Community Manager with processing daily accounting functions related to financial management, accounts receivable, and accounts payable.
• Follow required health and safety guidelines.
• Other duties as assigned.

Requirements

• Property management experience preferred but not required.
• Affordable Housing experience preferred but not required.
• Must possess authentic and genuine care for others with a strong desire to impact positive change in residents’ lives.
• Strong work ethic with a demonstrated desire to learn and grow with a growing company.
• Ambitious individual suited for a fun and entrepreneurial working environment.
• Ability to work independently and successfully execute multiple assignments.
• Must be a proficient communicator and listener.
• Must have basic knowledge of accounting and budgeting.
• Ability to work on multiple projects simultaneously with frequent interruptions.
• Must have a valid U.S. driver’s license.

Skills

• Working knowledge of social media and MS Office software programs.
• Ability and willingness to effectively use other job-related technology tools.

Physical Demands

• Frequent walking, standing, and sitting within the work area.
• Driving to and from locations for business-related purposes.
• Frequent walking throughout the community.

Work Environment

• Fast-paced office with minimal to high noise levels.
• Requires working independently as well as part of a team.
• Requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• Requires the use of all general office equipment.
• Client information must be maintained appropriately confidential.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid Time Off
• Bonus plan

Qualifications

• High School Diploma or GED
• Attend annual fair housing training
• Attend state agency compliance training
• Attend other company-required training

Job Type: Full-time/Non-Exempt
Physical Setting: Office