Lease Up Leasing Agent

About the Role

Lease apartments to prospects to achieve 100% occupancy and tax credit compliance within a designated timeline. Provide general property management office duties and perform tasks required to maintain compliance program eligibility for affordable housing.

Responsibilities

• Show and lease apartments to those who qualify under the property’s income restrictions.
• Provide prospects and residents with exceptional customer service.
• Manage prospect pipeline through Knock, via phone, email, and text.
• Host Open Houses to lease apartments.
• Meet and greet customers in person, by telephone, email, or text.
• Complete paperwork for applications and process through SRI.
• Complete paperwork required to determine household eligibility for affordable housing programs.
• Complete the workflow process and work with the compliance team as necessary to process applications.
• Compile weekly reports as required.
• Assist residents with questions and record service requests.
• Perform community inspections once the building is open.
• Assist with marketing outreach programs as needed.
• Assist with move-ins as necessary.
• Maintain office, vacant apartments, and the tour route/amenities so they are ready to show.
• Operate office machines, including printers and computers.
• Handle mail, prepare notes, letters, and documents; receive and distribute packages.
• Perform or prepare special projects and other duties as assigned.

Requirements

• Previous leasing or related sales experience, preferred.
• Ability to communicate effectively, both verbally and in writing.
• Excellent organizational skills and the ability to multi-task and meet deadlines.
• Intermediate proficiency with Microsoft Office applications; Yardi experience desired.
• Maintain a professional office environment.
• Ability to read, write, and understand English.

Physical Requirements

• Ability to sit for long periods at a desk.
• Ability to sit, stand, bend, stoop, and go upstairs as necessary.

Pay

$17–$21 hourly wage.