Learning Operations Associate

To be a family that uses our collective superpowers to do significant good.

Behind every successful new hire is a professional ensuring the room is ready, technology works, people are informed, and nothing is left to chance. That could be you.

About the role

As the Learning Operations Associate at Master Electronics, you will support our learning and onboarding programs. You will ensure every Super Hero Launch (SHL) runs smoothly, learners have what they need, and onboarding is consistent.

Responsibilities

• Learning Operations & LMS Support: Administer the LMS: manage enrollments, assignments, course publishing, tracking, and reporting

• Maintain learning records, dashboards, compliance tracking, surveys, and documentation

• Support onboarding cadence, required training delivery, learner communications, and recurring program logistics

• Troubleshoot routine LMS, access, roster, assignment, and learner support issues; escalate as appropriate

• Keep learning materials, templates, checklists, repositories, and version-controlled resources organized and current

• Program & Workflow Support: Coordinate SHL logistics: room setup, materials, rosters, printing, safety checklists, and handouts

• Facilitate SHL and structured learning sessions (with L&D approval), ensuring a consistent and engaging learner experience

• Support day-of SHL execution: verify rooms and technology, welcome learners, capture surveys, and coordinate handoffs

• Career Development: Coordinate with Talent Acquisition on new hire rosters, timelines, language needs, and readiness

• Document workflows, issues, gaps, and improvement opportunities for learning programs

• Data & Reporting: Generate and validate reports on learning, onboarding, and LMS activity for L&D and cross-functional leaders

• Organize feedback and survey data from SHL, new hires, managers, and 30/60/90-day check-ins

• Maintain data accuracy across LMS records, attendance, rosters, completion data, survey files, and tracking tools

• Support evaluation through data collection, analysis, and dashboard updates to demonstrate program impact

• Cross-Functional Collaboration: Partner across L&D, Talent Acquisition, Operations, Safety, IT, and other teams to support learning delivery and onboarding

• Support manager onboarding tools, resources, buddy coordination, and feedback loops as assigned

• Adapt to changing priorities while maintaining reliable execution and a positive learner experience

Requirements

• 1-3 years of experience in learning support, HR operations, onboarding coordination, Talent Acquisition support, training administration, program coordination, or related roles
• Strong organizational and follow-through skills with attention to detail
• Comfort with LMS tools, data systems, spreadsheets, and Microsoft 365
• Clear written and verbal communication skills
• Ability to facilitate learning sessions with L&D guidance and approved materials
• Ability to manage multiple priorities, identify risks, and maintain consistent service quality

Qualifications

• High school diploma or equivalent
• Experience with LMS tools such as Canvas, Blackboard, or Moodle
• Experience with Microsoft Office Suite
• Experience with data management and reporting tools
• Experience with project management tools such as Trello or Asana

Skills

• Strong organizational and follow-through skills with attention to detail
• Comfort with LMS tools, data systems, spreadsheets, and Microsoft 365
• Clear written and verbal communication skills
• Ability to facilitate learning sessions with L&D guidance and approved materials
• Ability to manage multiple priorities, identify risks, and maintain consistent service quality

Benefits

• World-class and affordable insurance plans
• 401(k) match program where you are vested from day -one
• Tuition assistance
• Employee Assistance Program (EAP)
• Working Advantage Discount Program
• Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies
• Company-sponsored donation match 3 for 1
• Volunteer Time Off (VTO) to give back to the community
• Employee Resource Groups
• AD&D Life Insurance for you and your loved ones

Pay

Starting at $24.00 an hour

Schedule

Onsite at our headquarters in Phoenix, AZ