Learning Lab Assistant

About the role

At VEG we find a way to say YES–and this role helps create the learning environment where VEGgies can keep building the skills they need to do incredible work. SPIKEone is VEG's hands-on learning space, where teams come together for training and development they can take back to our hospitals. As a SPIKEone Learning Lab Assistant, you'll help make sure those experiences are ready to run. You'll work alongside the SPIKEone Director and our educators to prepare labs, organize equipment and supplies, support specimens, troubleshoot routine issues, and reset the space for what comes next. You'll also help create a thoughtful, welcoming environment for the VEGgies and partners learning with us. Your impact is making the environment around the learning work exceptionally well—so educators can focus on teaching, VEGgies can focus on learning, and the team can deliver a thoughtful, high-quality SPIKEone experience again and again.

Responsibilities

• Prepare and reset SPIKEone labs and learning spaces for courses and events, making sure rooms, equipment, supplies, materials, and other course needs are ready when learning begins.
• Keep laboratory equipment, supplies, inventory, and storage organized and course-ready; support routine maintenance and troubleshoot common equipment issues.
• Coordinate the ordering, receiving, storage, organization, and readiness of cadavers and other lab materials according to established procedures.
• Partner with the SPIKEone Director and educators to help Continuing Education, hospital training days, and other assigned learning experiences run smoothly from setup through closeout.
• Work with equipment representatives, vendors, educators, and internal partners on routine deliveries, supplies, service needs, and other requirements that keep the learning environment moving.
• Create a thoughtful, welcoming environment for learners and educators; notice issues early, solve what you can, and escalate quickly when something could affect the experience.

Requirements

• High school diploma or equivalent required.
• 1+ years of experience in a veterinary, medical, laboratory, simulation, teaching, or similarly hands-on environment; veterinary-assistant experience is a plus.
• Strong organization and attention to detail, with the ability to manage multiple physical and logistical tasks in a fast-moving environment.
• Comfort learning how equipment works, troubleshooting routine issues, following established procedures, and asking for help when additional expertise is needed.
• Ability to stand for prolonged periods, kneel or work on the floor, lift up to 25 kg independently, and support items up to 40 kg with assistance.
• Comfort working in an environment that may include noise, strong or unpleasant odors, veterinary specimens, and occasional night/weekend work based on the training calendar.
• Empathetic, instinctively taking a people‑centric approach, whether