Learning Experience and Instructional Design Lead (Hybrid)

Byline Bank, a subsidiary of Byline Bancorp, Inc. (NYSE:BY), is a full-service commercial bank headquartered in Chicago. With approximately $9.9 billion in assets, we serve small- and medium-sized businesses, financial sponsors, and consumers across over 40 branch locations in the Chicago and Milwaukee metropolitan areas. Our offerings include commercial and community banking products, small-ticket equipment leasing, and U.S. Small Business Administration loans. We are an FDIC member and an Equal Housing Lender.

We are an award-winning workplace recognized by U.S. News & World Report, Newsweek, Best Companies Group, the Chicago Sun Times, and Illinois SHRM for our commitment to growth, collaboration, and innovation. At Byline Bank, we prioritize a supportive environment where employees feel empowered to excel and make a difference in the communities we serve.

About the role

We’re seeking an experienced learning leader to design practical, engaging development experiences that help employees and leaders grow. As the Learning Experience and Instructional Design Lead, you’ll partner with leaders, HR colleagues, and subject matter experts to understand business needs, identify capability gaps, and create solutions that support organizational priorities. This role is ideal for someone with strong instructional design expertise, a consultative approach, and the ability to lead complex projects from idea to implementation.

You’ll design solutions across instructor-led, virtual, digital, and blended formats and facilitate professional, manager, and leadership development programs that strengthen coaching, communication, performance management, and leadership effectiveness. This role offers the opportunity to shape how development is designed and delivered across the organization by applying adult learning principles, supporting consistent design practices, and using feedback and data to strengthen programs over time.

Responsibilities

• Partner with stakeholders to understand learning needs, prioritize projects, and recommend practical solutions.
• Design and develop high-impact learning experiences, materials, and performance support tools.
• Manage learning projects from planning through implementation and evaluation.
• Deliver manager and leadership development programs that equip leaders with practical tools to elevate team effectiveness and support personal growth.
• Help employees and leaders understand the capabilities needed for growth across roles and career levels.
• Use feedback, data, and business insights to improve future learning experiences and demonstrate impact.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 7+ years of experience in instructional design, learning experience design, corporate training, education, or a related field.
• Experience designing learning across multiple formats (instructor-led, virtual, digital, blended).
• Experience with e-learning authoring tools, LMS platforms, SCORM-based content, and multimedia development is helpful.
• Collaborative, organized, curious, and passionate about helping people learn and grow.

Work Environment

Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination for office equipment. Requires oral and auditory capacity for interpersonal and automated communication.

This is a hybrid role, combining remote and in-office work with occasional visits to the office based on business needs. Specific in-office days will be discussed during the interview process.

Pay

The salary range for this position is $100,000 to $115,000.

Benefits

• Medical, dental, and vision coverage.
• Disability insurance.
• 401(k) retirement plan.
• Paid time off.
• Discretionary bonuses and other benefit programs (role-dependent).