Learning & Development Associate Director

About the role

We are seeking a dynamic and experienced education and learning expert to lead enterprise-wide initiatives in support of the end-to-end employee learning experience.

Responsibilities

• Lead an enterprise-level training rationalization to ensure efficient delivery of core content and alignment with organizational goals
• Develop and lead an end-to-end employee learning plan rooted in research and best practice that supports individual contributors across career stages
• Design and implement a comprehensive learning journey tailored to new employees’ first-year experience, ensuring alignment with Vertex’s values, culture, and business objectives
• Partner cross-functionally with HR stakeholders and compliance training owners to ensure the learning journey is cohesive and reflective of all training needs and requirements
• Manage vendor relationships and contractual expectations to ensure quality of services and materials
• Collaborate on instruments to measure and report out on program impacts and efficacy—and use that data to inform curriculum revision
• Manage the day-to-day delivery of programs to ensure consistent quality and connection to our employees and their learning goals
• Drive development of engaging and interactive learning materials to support learning programs
• Utilize a multi-modal approach for delivery and tracking of programs

Qualifications

• Bachelor’s degree in Education, Human Resources, or Organizational Development; Master’s degree in Education or related field preferred
• 8+ years of experience in learning and development, with a focus on onboarding or employee training programs
• Expert working knowledge of adult learning principles
• Expert understanding of instructional strategies and design methodologies
• Proven experience in designing and implementing learning programs, including e-learning and blended learning solutions
• Understanding of UDL and a commitment to accessibility
• Strong project management skills with the ability to manage multiple priorities and deadlines
• Excellent communication and interpersonal skills, with the ability to build relationships across all levels of the organization
• Proficiency in learning management systems (LMS) and other training delivery tools

Preferred Qualifications

• Certification in instructional design, training, or project management (e.g., CPTD, PMP)
• Experience in a fast-paced, innovative, or technology-driven environment