Learning and Development Senior Consultant, AI Fluency Enablement
About the role
The Senior Learning & Development Consultant, AI Fluency Enablement, leads enterprise initiatives that build colleague capability and accelerate responsible AI adoption across Huntington. Using expertise in learning strategy, performance consulting, workforce capability, change adoption, knowledge curation, and AI enablement, this role turns enterprise AI priorities into practical solutions that help colleagues use AI effectively in their daily work. The consultant partners across AI Transformation, business leadership, Talent, Technology, Risk, Compliance, Legal, Communications, and a network of subject matter experts, facilitators, and champions. The role owns enablement strategy, solution design, adoption support, content practices, and measurement; it does not define enterprise AI strategy, set governance standards, select AI technologies, or lead business-segment transformation.
Responsibilities
The role encompasses the following key areas:
AI Fluency Strategy & Solutions
- Lead enterprise AI Fluency initiatives across business segments and stakeholder groups.
- Diagnose business, performance, and workforce needs, then recommend appropriate learning and non-learning solutions.
- Design and maintain scalable resources such as facilitation guides, toolkits, playbooks, communications, job aids, prompt libraries, and self-service learning tools.
- Partner with AI experts to keep solutions current, and integrate AI Fluency into onboarding, leadership enablement, and workforce initiatives.
Content & Knowledge Enablement
- Establish standards and lifecycle practices for AI Fluency resources, prompt libraries, use cases, playbooks, and job aids.
- Partner with content owners and subject matter experts to improve accuracy, consistency, quality, and accessibility.
- Organize content so colleagues can find and use it through enterprise search, Copilot, and learning platforms.
- Promote content practices that improve reuse, reduce duplication, and strengthen the colleague experience.