Learning and Development Senior Associate

Learning & Program Support

• Provide end-to-end project and program management support for learning, leadership, and talent initiatives.
• Coordinate program plans, timelines, communications, meetings, and stakeholder engagement activities.
• Support enterprise talent and learning processes, ensuring smooth execution and participant experience.
• Coordinate senior leader learning sessions, development programs, assessments, and team‑building activities.

Content Development & Learning Experience Support

• Design and develop learning resources, toolkits, job aids, presentations, and participant materials.
• Create presentation slides and storyboard content to support learning and leadership programs.
• Curate and maintain content within the Learning Experience Platform (LXP).
• Set up, track, and report on development activities, learning assignments, and learner participation.

Communications & Facilitation

• Develop, execute, and track communications supporting learning and talent initiatives.
• Facilitate learning sessions, workshops, meetings, and enterprise process support sessions.
• Partner with program managers, business leaders, HR partners, and vendors to coordinate successful program delivery.
• Prepare executive‑ready communications, reports, and presentation materials.

Reporting, Analytics & Process Improvement

• Analyze learning and talent data to identify trends, measure outcomes, and support decision‑making.
• Create dashboards, reports, and data visualizations for leadership and business reviews.
• Support impact measurement activities for learning and talent programs.
• Identify and implement process improvements that enhance efficiency, learner experience, and program effectiveness.
• Organize, maintain, and secure sensitive employee, talent, and learning‑related information.

Assignment Qualifications

• Bachelor’s degree preferred.
• 4+ years of experience supporting learning, talent management, project coordination, communications, or related functions.
• Experience with LMS, LXP, HRIS, or learning technologies preferred.
• Experience creating presentations, communications, reports, and learning resources preferred.

Knowledge & Skills

• Agility and adaptability
• Cross‑functional collaboration and teamwork
• Strong attention to detail and data accuracy
• Initiative and ability to work independently
• Program and project management
• Process improvement mindset
• Data analytics and data visualization
• Written and verbal communications
• Presentation design and storytelling
• Organization and time management
• Stakeholder management
• Execution focus and customer orientation
• Continuous learning mindset
• Applied AI and productivity tool skills
• Advanced skills in PowerPoint, Word, Excel and Canva preferred

Benefits

• Medical, dental, vision, life, disability, and other insurance plans
• Employee Stock Purchase Program (ESPP)
• 401(k) program with company match after 12 months of tenure
• Health Savings Account (HSA) on HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On‑demand training program
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months tenure
• Certification discounts and perks for associations such as CompTIA and IIBA
• Dedicated customer service team for consultants
• Certified Career Coach