Leadhand Parts - Peterbilt (Windsor)

Brandt is a customer‑driven, privately owned, family‑run company operating over 170 locations across Canada, the USA, Australia, and New Zealand. For nine decades we have partnered with hardworking customers, delivering powerful value.

Responsibilities

• Ensure parts shipping, receiving, and warehousing standards are met.
• Monitor employees to ensure parts and warehouse activities comply with safety and industry standards.
• Maintain internal standards, policies, and reporting practices.
• Apply 5S and Lean principles to organize the parts area and related work.
• Address customer parts needs as required.
• Investigate problem orders, receiving, and inventory issues.
• Ensure parts return processes are followed.
• Help coordinate the annual physical parts inventory.
• Check and sign off on transfers and run stock orders in the Parts Manager’s absence.
• Oversee and coordinate shift scheduling.
• Document and address employee performance issues; recommend actions to the Parts Manager.
• Ensure employee training requirements are met; coach, mentor, and train staff in relevant practices and procedures.
• Create and maintain a safe work environment in accordance with company and occupational health and safety standards.
• Comply with company HR, expense, payroll policies, procedures, and general labour standards.
• Review Kronos timecards in the Parts Manager’s absence.
• Perform other duties as assigned.

Requirements

• 3‑5 years progressive work experience in parts operations, preferably in a medium to large‑sized operation.
• 2 + years supervisory experience in a parts operation with demonstrated success in employee mentoring, coaching, and development.
• Journeyperson certification is considered an asset.
• Knowledge and skill in operating material handling equipment.
• Experience working with a computer system in a parts operation and proficiency with various desktop applications.

Skills

• Strong organization, prioritization, and goal‑achievement abilities.
• Highly motivated, service‑driven, and professional attitude.
• Strong customer service orientation and sound judgment when dealing with internal and external customers and employees.
• Strong problem‑solving, analytical, and communication skills.
• Ability to utilize 5S and Lean principles.

Benefits

• Competitive wages that recognize skills, experience, and contributions.
• Continuous learning through on‑the‑job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage including health, dental, insurances, and more for you and your family.
• Retirement savings programs: company‑matched pension and RRSP plans.