Leadership Openings Specialty Retail

About the role

Join our dynamic team at David’s Bridal, a market leader in the wedding dress industry, known for its exceptional customer service and commitment to empowering both customers and employees.

Responsibilities

• Build and retain a high-performing team, creating a consistent environment of world-class customer service.
• Lead by example in a customer-first culture, actively managing the floor and holding the leadership team accountable for maintaining a five-star customer experience.
• Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Analyze and make decisions to ensure the store achieves Total Monthly Income (TMI) goals, manage payroll, inventory, and special orders.
• Communicate daily sales goals to all team members and drive action through performance discussions and action plans.
• Build a strong bench and talent pipeline, ensuring the store is always staffed and open positions are filled within 30 days.
• Manage performance and monitor inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensure first-quality standards for all merchandise.
• Other duties as assigned.

Requirements

• A high school diploma or equivalent degree.
• Four years of prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized Point of Sale (POS) system.

Qualifications

• Adaptable, attentive, and inspiring leadership skills.
• Ability to communicate effectively and build relationships with both customers and team members.
• Strong analytical and decision-making abilities.
• Physical stamina to stand, walk, and sit for extended periods, and perform physical tasks such as lifting up to 25 pounds.
• Visual acuity to read and use a computer and other electronic devices for long periods.

Skills

• Customer service excellence.
• Team leadership and development.
• Inventory management and order processing.
• Performance monitoring and goal-setting.
• Effective communication and problem-solving skills.

Benefits

David’s Bridal offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. We strive to provide a supportive and inclusive workplace where everyone can thrive.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Full-time hours: Sunday through Saturday, 40 hours per week.

Work Environment

The employee must be able to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must have visual acuity to read and use a computer and other electronic devices for long periods.

Love Wins When Love is for Everyone!

At David’s Bridal, we celebrate diversity, equity, and inclusion. We aim to build a workforce that reflects the diverse customers we serve, fostering a culture where all forms of diversity are valued and celebrated.

Disclaimer

The above job description highlights the general nature and level of work performed by employees within this classification. Actual duties and responsibilities may vary.