Leadership Development Delivery Lead

About the role

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity The Leadership Development Delivery Lead, builds leadership capability, strengthens business outcomes, and deepens connection to USAA's mission and the military community we serve by driving excellence across leadership development delivery. Serves as the senior leadership development practitioner supporting the Director of Leadership Development Delivery and helping translate strategy into consistent, high-quality execution. Facilitates executive and senior leader experiences, coaches and develops facilitators, supports certification and capability-building efforts, and helps ensure consistent delivery standards across the leadership development portfolio. Partners closely with Talent Advisors, business leaders, facilitators, and HR professionals to bring leadership development solutions to life and create meaningful learning experiences that drive leadership effectiveness and behavior change. Demonstrates expertise in facilitation mastery, leadership knowledge, coaching and inquiry, executive presence, learning transfer and behavior change, business acumen, and leaders-as-teachers practices while helping advance leadership capability across the enterprise.

Responsibilities

• Facilitate executive-level, senior leader, and other complex leadership development experiences that require advanced facilitation, coaching, and influence skills.
• Apply advanced facilitation mastery and executive presence to manage sensitive discussions, complex group dynamics, and high-visibility leadership experiences.
• Coach, mentor