Jobs · North Dakota

Leader In Training (Full-Time)

The Buckle, Inc. · Bismarck, ND · 5 days ago
On-siteFull-time

Sales Generation and Guest Service

  • Greet Guests with a friendly, engaging attitude
  • Answer questions regarding the store and its merchandise
  • Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
  • Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
  • Demonstrate product utilizing product knowledge and sales education
  • Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Meet or above performance standards in all Buckle business builders and guest loyalty
  • Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
  • Maintain and build good Guest relationships to develop a client based business
  • Show passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
  • Coachable – allows Manager to educate them in their sales presentation
  • Perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

  • Recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
  • Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
  • Maintain a positive attitude at all times creating a positive floor culture
  • Exhibit personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
  • Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
  • Motivate Teammates to initiate and complete daily tasks
  • Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
  • Supportive of Leadership
  • Proactively promote personal and store growth

Visual Merchandise Management

  • Own and influence product through zone ownership: Product knowledge, placement, passion, preference
  • Weekly Checklist: Life cycle of product, Track Results
  • Assign Zones and projects to Teammates daily with a specific learning goal in mind
  • Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
  • Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
  • Ensure sales floor is consistently sized and new freight is appropriately displayed

Operations

  • Work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
  • Understand and utilize planner including completion of Opening and Closing Checklists
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Follow all Loss Prevention guidelines, including daily bag and purse checks
  • Execute and teach all Point of Sale (“POS”) procedures
  • Appropriately handle calls from Corporate Office
  • Know Buckle guidelines when handling returns and exchanges
  • Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
  • Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks

Supervisory and Leadership

  • Comfortable in giving and receiving feedback from peers and Management
  • Supportive of Leadership
  • Proactively promote personal and store growth
  • Contribute to a positive team spirit

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