Leader In Training (Full-Time)
The Buckle, Inc. · Pocatello, ID · 1 wk ago
On-siteEducationFull-time
Sales Generation and Guest Service
- Greet Guests with a friendly, engaging attitude
- Consistently prepared to provide legendary service to each Guest
- Answer questions regarding the store and its merchandise
- Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
- Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience
- Demonstrate product utilizing product knowledge and sales education
- Maintain and share knowledge of current sales and promotions
- Exhibit the ability to turn exchange and return procedures into a showmanship opportunity
- Meet or above performance standards in all Buckle business builders and guest loyalty
- Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
- Maintain and build good Guest relationships to develop a client-based business
- Showcase passion to ask business-driven and showmanship questions often to Manager, Team Leaders and all Teammates
- Coachable – allows Manager to educate them in their sales presentation
- Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
Teammate Recruiting, Training and Development
- Recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
- Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
- Maintain a positive attitude at all times creating a positive floor culture
- Strive to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
- Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
- Supportive of Leadership
- Support personal and store growth
- Contribute to a positive team spirit
Visual Merchandise Management
- Own and influence product through zone ownership: Product knowledge, placement, passion, preference
- Track Results
- Execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
- Recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
- Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
- Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
- Ensure sales floor is consistently sized and new freight is appropriately displayed
Operations
- Work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
- Understand and utilize planner including completion of Opening and Closing Checklists
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
- Follow all Loss Prevention guidelines, including daily bag and purse checks
- Navigate and execute all tools on the home page
- Give guidance and feedback to all non-sales positions
- Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner
- Consistently maintain a clean, organized, and shoppable store to fulfill Buckle’s mission statement
- Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks
Supervisory and Leadership
- Comfortable in giving and receiving feedback from peers and Management
- Supportive of Leadership
- Contribute to personal and store growth
- Contribute to a professional, mature, and stable relationship with all Teammates