Lead, Workforce Intelligence

About the role

Salesforce is seeking a Lead in Workforce Intelligence focused on Insight Strategy & Design. This is a strategic individual contributor (IC) role responsible for the end-to-end lifecycle of workforce analytics across HR domains (e.g. talent, org health, and employee experience).

Responsibilities

• Design and implement agentic analytical experiences, including Agentforce agents and Slack, that deliver proactive workforce insights in the flow of work.
• Partner with engineering to move from prototype to production, managing data model requirements, testing, and iteration cycles.
• Conduct workforce analysis - forming hypotheses, identifying root causes, and quantifying business implications. Connect data across HR domains (e.g. talent growth & development, org health, employee experience) to inform specific leadership actions.
• Evolve and maintain insights embedded in Tableau and Agentforce products, used by leaders globally. Manage data validation, quality assurance, and metric iterations for workforce signals. Incorporate AI-augmented approaches where they accelerate rigor and speed.
• Apply user-centered design principles to data. Develop narratives and interfaces that translate technical signals into clear, actionable insights for functional leaders.
• Cross-Functional Collaboration: Collaborate with HR Product, Data Engineering, and partner data teams to align strategies, proactively remove technical and organizational blockers, and ensure the insights roadmap stays on track.

Qualifications

• Education: Bachelor's degree or Master's degree in a quantitative field (e.g., Computer Science, Data Science, Statistics, Economics, I/O Psychology).
• People Analytics Experience: 5+ years in people/workforce analytics with a proven track record of delivering insights to senior leaders, presenting complex data and fielding difficult questions.
• AI & Design Mindset: Comfortable experimenting with tools like AI coding assistants, prompt engineering, and agentic frameworks, and motivated to bring what works into the analytics development lifecycle.
• Technical Expertise: Familiarity with AI coding assistants (e.g., Cursor, Codex, Claude Code) and agentic frameworks. Strong proficiency in SQL, Tableau, and HR data modeling.
• Proven ability to lead the full analytical product lifecycle, delivering integrated data solutions and actionable visualizations.
• Analytical & Statistical Rigor: Proven ability to conduct sophisticated analyses, test hypotheses, and quantify business impact. Experience in communicating statistical concepts to non-technical audiences, with a preference for experience in predictive modeling and experimentation.
• Influence & Collaboration: Proven ability to navigate a matrixed environment, collaborate cross-functionally, and translate technical complexity into clear business value.
• Communication & Storytelling: Exceptional written and verbal communication, crafting data-driven narratives that persuade and move senior leaders to action with a clear "so what?".
• Autonomy: Proven ability to operate with moderate autonomy, handling day-to-day projects independently while seeking guidance for high-level strategy and prioritization.

Benefits

At Salesforce, we offer a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.