Lead Worker - Custodian

About the role

The AbilityOne Program offers employment opportunities and services to adults with disabilities. CW Resources is seeking a Lead Custodian to join their team.

Responsibilities

• Teach custodial staff proper cleaning techniques, safety procedures, and use of equipment.
• Provide encouragement, build confidence, and help team members develop workplace skills.
• Explain tasks, timelines, and performance standards in a way that’s easy to understand.
• Observe team members’ work, give constructive feedback, and adjust coaching as needed.
• Help custodial staff overcome challenges, whether related to tasks, communication, or workplace adjustments.
• Encourage team members to take ownership of their responsibilities while offering support when needed.
• Track performance, progress, and any accommodations required to ensure success.

Custodian Duties

• Clean and disinfect restrooms including sinks, toilets, mirrors, and floors to maintain hygiene standards.
• Sweep, mop, vacuum, and maintain floors in offices, halls, classrooms, and shared spaces.
• Empty trash and recycling bins and transport waste to designated disposal areas.
• Wipe down windows, doors, walls, and glass surfaces to keep the facility looking fresh and welcoming.
• Restock restroom and breakroom supplies such as soap, toilet paper, and paper towels.
• Dust desks, shelves, and other surfaces to ensure a tidy environment.
• Maintain entrance areas, stairs, and elevators to keep them clean, safe, and accessible.
• Identify and report maintenance issues such as broken lights, leaks, or other hazards.
• Secure the building by locking and unlocking doors at the beginning and end of shifts.
• Operate cleaning equipment safely including vacuums, floor machines, and cleaning carts.
• Handle cleaning products responsibly and follow all safety procedures.

Day in the life of a Lead Custodian

• Greet the team and explain the day’s tasks in clear, simple steps.
• Hand out tools and equipment and make sure everyone knows what to do.
• Show how to do any new tasks and remind the team about safety.
• Work alongside the team during the shift and help with cleaning tasks.
• Teach team members new skills and help them work more independently.
• Check on progress, give quick tips, and fix problems as they come up.
• Keep an eye on busy areas to make sure they stay clean throughout the day.
• Help the team finish end-of-day tasks like trash removal and final cleaning.
• Put away supplies and clean shared tools and equipment.
• Talk with the team about what went well and what they can practice next time.

What You’ll Need to Be Successful

• Minimum of 2 years of hands-on janitorial experience in commercial, industrial, educational, or government facilities, with strong knowledge of cleaning practices and safety procedures.
• Experience operating commercial cleaning equipment, such as floor scrubbers, buffers, carpet extractors, and power washers.
• Comfortable giving instructions and demonstrating cleaning tasks when needed.
• Able to stay organized, follow daily routines, and keep track of supplies or maintenance needs.
• Valid driver’s license and valid Real ID.
• Able to obtain and maintain government base access.

Bonus if You Have These Skills

• Knowledge of OSHA safety standards, chemical handling, and proper PPE use.
• Good problem-solving skills, such as identifying supply shortages or equipment failures and escalating appropriately.
• An attention to detail, ensuring cleaning meets quality standards.
• Time management and task prioritization, especially when coordinating multiple cleaning assignments.
• Ability to work independently and prioritize tasks without constant supervision.
• Good communication skills and a helpful, team-oriented attitude.

Why You'll Love This Job

• Join a team with a purpose—we appreciate your hard work and help you build your future.
• Be part of a team that cares—we notice your hard work and help you grow.
• Stay healthy with help from our Wellness Coordinator and wellness programs.
• Move up—we offer chances to grow and take on new jobs as you gain experience.

Company Overview

CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer

We are committed to pay transparency. Compensation for this role is determined in good faith and based on job-related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law. Copy and paste the link below into your web browser to view the posters pertaining to: Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors.
Copy and paste the link below into your web browser to view the Self-Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl.
To E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.