Lead Visual

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the Lead, Visual Role

The Visual Merchandising Lead (Visual Lead) will partner with management and the District Visual Manager to execute the store’s visual merchandising and display strategy. Assist management in modeling and coaching the visual team on routines and disciplines that maximize productivity, achieve visual standards, and keep the store a neighborhood destination for inspiration.

Responsibilities

• Lead visual merchandising and display.
• Partner with GM/DVM to map, plan and execute floorset timeline targets to drive sales and execute seasonal strategy.
• Lead and maintain daily disciplines and routines that maximize efficient execution of markdowns, promotions/signage, replenishment and recovery.
• Collaborate with GM and DVM on adaptations/substitutions from directives to account for store ownership, layout or customer.
• Analyze various reporting to look for opportunities to improve profitability and drive results.
• Communicate inventory needs to DM and distribution in partnership with GM to increase sell-through and maximize margin (MUU) and profitability.
• Partner with GM on associate productivity and performance related to visual standards.
• Maintain all visual supplies and signage organization and communicate supply needs to GM.
• Partner with GM to ensure effective utilization of payroll and workload planning.
• Partner with GM to assess, recognize and motivate talent.
• Serve as a learning partner and guide during associate onboarding; facilitate visual training and skill‑building activities as required for the visual team.
• Model genuine and enthusiastic interest in the customer; prioritize customer needs by connecting available design support.
• Abide by all safety, security/injury and emergency policy and procedures.
• Comply with all company policies and procedures.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
• Perform projects and assignments as directed by the management team.