Lead Title Specialist

Responsibilities

• Maintains SLA statistics for intake, vaulting, and/or releasing of title documents.
• Identifies and reports SLA challenges to the Title Supervisor.
• Accurately records incoming/outgoing titles and documents daily.
• Interacts professionally and courteously with state/county offices, tag agents, lenders, and dealers.
• Records all transaction details in DDIs software program.
• Responds to email inquiries from internal and external customers.
• Ships packages to multiple locations, both domestic and international.
• Delivers documents to SC DMV agency as needed.
• Maintains an organized workspace/area.
• Assists with other functions as needed.

Qualifications

• Experience in electronic communication and collaboration.