Lead Teller (Damascus Branch)

Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Activities may include: Managing day-to-day branch service operationsSupporting client transactionsEnsuring accurate and timely execution of all frontline banking activitiesCoaching and supporting branch teams to meet performance expectationsImplementing process improvements that strengthen service deliveryMonitoring operational controls to reduce risk and maintain compliance Career Specialization Definition The Teller Role Conducts all credit and debit transactions in compliance with established bank policies and procedures.Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record.May process night deposits and ATM transactions.Delivers excellent service to all bank customers.May refer customers to other bank staff for product sales or problem resolution.Other duties as assigned. Career Level Definition Responsibilities Requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Responsibilities typically include: Working under limited supervision for routine situations.Providing assistance and training to lower level employees.Problems typically are not routine and require analysis to understand. Knowledge & Experience Typically requires 5+ years relevant experienceMay require vocational or technical training Physical/Environmental Requirements Must be able to stand for extended periods of time & lift objects up to 30lbs Compensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc. Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union Bank