Lead Teller

About the role

Join our team as a Lead Teller at MidSouth Federal Credit Union. We are seeking an experienced and enthusiastic individual to join our team.

Responsibilities

• Provide exceptional customer service to all members and visitors.
• Process transactions including deposits, withdrawals, transfers, and account maintenance.
• Manage cash drawer and ensure accuracy in transactions.
• Handle member inquiries regarding account balances, transactions, and financial products.
• Perform basic troubleshooting and assist with simple technical issues related to ATMs and other equipment.
• Ensure compliance with all federal, state, and local regulations.

Requirements

• High school diploma or equivalent.
• At least 2 years of relevant experience in a customer service role.
• Valid driver’s license and reliable transportation.
• Ability to work flexible hours including evenings and weekends.
• Strong attention to detail and excellent organizational skills.

Qualifications

• Proficient in using point-of-sale systems and other banking software.
• Knowledge of credit union policies and procedures.
• Excellent verbal and written communication skills.

Skills

• Customer service orientation.
• Basic computer literacy.
• Problem-solving abilities.

Benefits

MidSouth Federal Credit Union offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

Competitive salary based on experience.

Schedule

Flexible schedule with evening and weekend availability.

Contact Information

To apply, please visit our website and follow the application instructions. For further information, contact us at [insert contact details].