Lead, Technology Portfolio Operations – Insurance Platforms (Hybrid)

Responsibilities

• Lead with influence and expertise.
• Contribute to division or department leadership team.
• Communicate and support organization mission, vision, values and practices.
• Oversee and improve the Insurance Platforms operating system (pace, governance forums, artifacts, and scorecards).
• Translate leadership priorities into integrated execution plans: milestones, dependencies, capacity assumptions, and outcomes.
• Be a confidential sounding board and strategic advisor focused on operating health, execution risk, and organization effectiveness.
• Promote execution planning and communications for large-scale change efforts, including platform consolidation, operating model shifts, and workforce evolution/reskilling.
• Produce executive-level reporting that ties investments to outcomes and business impacts.
• Identify opportunities to reduce complexity, cost, and operational inefficiency across platforms.
• Ensure standards, metrics, and narratives across platform leaders.
• Resolve cross-platform friction, overlap, and misalignment.
• Manage integrated master planning across platform domains to ensure work is coordinated, sequenced, and dependency aware.
• Surface risks, constraints, and tradeoffs early with recommended options and impacts (timeline, capacity, cost, and customer/partner impact).
• Promote closure on decisions and commitments; track actions across leaders and partners.

Requirements

• Demonstrated experience providing customer-oriented solutions or support.
• Demonstrated experience operating in complex, matrixed organizations.
• Experience leading cross-functional programs without direct authority.
• Background in technology-enabled or platform-centric environments.
• Demonstrated experience in change and transformation environments.
• Strategic thinking with strong execution discipline.
• Financial, analytical, and systems thinking skills.

Benefits

Position Compensation Range $113,000.00 - $194,000.00 Pay Rate Type Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Travel Requirements

Up to 10%.

Additional Information

To ensure a strong start, all employees participate in our New Employee Orientation during their first week. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth. At times, sessions may be delivered virtually based on scheduling and availability.

Offer to selected candidate will be made contingent on the results of applicable background checksOffer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

Sponsorship will not be considered for this position unless specified in the posting