Lead Technician, Power Systems Data Center

Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. The company’s mission is to solve customers’ toughest challenges while upholding core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation. Safety and the Customer Care Commitment are foundational, emphasizing a safe work environment, proper PPE use, and a caring, empathetic approach to every customer interaction.

Responsibilities

• Act as the primary contact between the technician team and the onsite contact, as well as the DC Foreman and Supervisor.
• Perform preventative‑maintenance (PM) activities exactly to client expectations using the customer‑supplied Method of Procedure (MOP) and sign off to indicate full completion.
• Execute all scheduled preventative maintenance services, including fluid and filter replacement, within required time guidelines.
• Operate equipment to verify correct operation before and after maintenance.
• Conduct load‑bank testing in accordance with client, state, and local specifications.
• Perform scheduled oil sampling (SOS) accurately and ship samples to the laboratory.
• Identify potential safety problems during walk‑around inspections and report them to the supervisor and/or customer.
• Use web‑based STW, SIS, and ET systems to obtain machine specifications and assist with parts orders.
• Complete factual service reports, load‑bank reports, and inspection reports at the end of each day.
• Communicate equipment issues and status updates to customers and supervisors.
• Adhere to all customer‑care standards and actively advocate for safety, following all applicable safety policies, procedures, and standards.
• Participate in training and support Western States’ strategic programs, projects, and initiatives.
• Promote the corporate vision, mission, and values in all work activities.
• Perform other duties as assigned.

Skills

• Excellent customer service skills.
• Ability to self‑schedule and perform duties with minimal supervision.
• Ability to quickly assess situations and make logical decisions.
• Proficiency with Microsoft computer products or comparable systems.
• Ability to use SIS, Microsoft A/X, and ET.
• Strong interpersonal skills to establish and maintain effective relationships with customers, vendors, employees, and the public.
• Willingness to work overtime with minimal notice.
• Knowledge of preventative‑maintenance practices.
• Knowledge of proper fluid disposal and environmental practices.
• Ability to start and run power‑systems equipment.
• Ability to drive for long periods of time.
• Consistent attendance.

Requirements

• High school diploma or General Education Degree (GED) required.
• Associate’s degree or technical training from an accredited vocational school preferred.
• Minimum two years of experience working on power‑systems equipment.
• Comprehensive knowledge of reading schematics, troubleshooting, disassembling, assembling, removing, and installing machine components and systems.
• Current driver’s license with an acceptable driving record.
• Minimum one year of prior lead or supervisory experience preferred.
• Ability to communicate effectively in English (speak, read, comprehend, write).
• Physical ability to stand for long periods, walk, sit, climb stairs, reach, push, pull, lean, and twist.
• Ability to lift up to 50 lb in accordance with Western States’ Lifting Safe Work Practice.
• Must meet all safety requirements and adhere to applicable safety policies.