Lead Technician II

Branch Location: 4925 E. Hunter Ave, Anaheim, CA 92807

Pay Range: $24.76 - $30.39 hourly (DOE)

About the Role

Restoration Management Company expects each employee to embrace and apply the following company CORE VALUES in their daily activities: Team Spirit, Integrity, Quality, Humility, and Safety. The Lead Technician II leads a team of technicians through each phase of mitigation and/or environmental projects from initial stage to completion, reporting directly to the Supervisor and potentially co-managed by the Project Manager and/or Branch Manager.

Responsibilities

• Maintain regular communications with key stakeholders (Branch Manager, Operations Manager, Project Manager, Supervisor, Project Coordinator) regarding project schedules, scope changes, materials, and personnel to ensure smooth project completion.
• Perform and/or direct staff to perform tasks expediting job completion, including ordering materials, moving client contents, and performing repairs adhering to code regulations and industry standards.
• Lead a group of 3 or more technicians, providing supervision and direction based on defined job parameters.
• Supervise multiple job types daily, ranging from simple to complex large-loss projects.
• Ensure the team delivers the best customer experience, making or recommending adjustments to serve the client and company’s best interests.
• Maintain company-assigned vehicle and restock supplies as necessary.
• Complete and submit crew sheets and job notes at the end of each day.
• Serve as a role model in following and enforcing company policy and safety procedures.
• Assist in the development of technicians through mentoring, coaching, and providing feedback.
• Conduct jobsite safety briefings and provide training within scope of knowledge.
• Act as company Site Safety Representative, enforcing safety guidelines using industry standards and company policies.
• Complete timecards accurately and ensure crew members do the same.
• Submit completed work orders, including measurements, moisture readings, and detailed paperwork for billing.
• Maintain trade skills through regular training provided by the company.
• Build knowledge of company services, operations, and standard practices to support professional growth.

Requirements

• Minimum 3 years’ experience in a lead technician role in construction, restoration, or mitigation fields, or equivalent experience as Lead Tech I.
• Valid Driver’s License (Class C) with a clean driving record; must be insurable.
• Bilingual (English/Spanish) preferred.
• Ability to pass a respirator physical and obtain a respiratory fit exam.
• Industry certifications preferred; ability to pass medical exams if required for certification.
• Strong communication skills and excellent customer service abilities.
• Proficient in English (reading, writing, verbal).
• Comfortable using software and applications to access and submit documents, forms, and reports.
• Ability to teach, mentor, and develop technicians through demonstration and feedback.
• Strong understanding of safety guidelines and their application in daily tasks.
• Completion of Site Safety Representative training.
• Thorough knowledge of company SOPs and adherence to guidelines.
• Expertise in using hand tools, power tools, and other equipment to complete jobs.
• Commitment to continuous growth, feedback application, and supporting others’ development.
• Ability to interpret basic to complex instructions, plans, and guidelines (e.g., Material Data Sheets, schematics, drawings).

Safety Requirements

• Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
• Wear required Personal Protective Equipment (PPE), such as gloves, masks, goggles, hard hats, and safety footwear.
• Successfully complete a pulmonary function test and respirator fit test.
• Potential exposure to physical hazards, including vibration, falls, extreme temperatures, and high noise levels.
• Handle exposure to chemicals (solvents, adhesives, paints, cleaning agents) with proper use and storage.
• Work may involve exposure to biological hazards, such as mold, bacteria, and pathogens.
• Complete mandatory safety training, including hazard communication, emergency response, and equipment handling.
• Identify and report unsafe conditions, hazards, incidents, or injuries to supervisors immediately.
• Familiarize yourself with emergency procedures, including evacuation routes and contacts.

Physical Requirements

• Ability to lift and carry materials or equipment weighing up to 50 lbs. regularly and up to 100 lbs. with assistance.
• Perform tasks requiring walking, bending, reaching, crouching, kneeling, climbing, squatting, crawling, lifting above shoulder level, and twisting.
• Prolonged sitting or standing, with regular alternation between the two.
• Continuous repetitive motions involving hands, wrists, or arms (e.g., typing, data entry).
• Operate machinery and tools requiring fine motor skills and hand-eye coordination.
• Clear vision for close work, computer use, and eye-hand coordination.

Working Conditions

• Indoor office setting with standard equipment (computers, phones, printers) and regular meetings (in-person or virtual).
• Outdoor fieldwork at restoration sites (residential, commercial, or industrial properties) with exposure to various weather conditions.
• Potential exposure to hazardous materials, chemicals, or contaminants, requiring strict adherence to safety protocols and PPE use.
• Work after hours and weekends due to 24/7 business operations.
• Travel to and from job sites using company or personal vehicles; possibility of out-of-town trainings, meetings, or conferences.

About the Organization

Restoration Management Company, Northern California's largest emergency service and restoration company, is a growing, profitable, privately held company headquartered in Livermore, California. Established in 1985, we provide reliable, year-round, 24-hour emergency services for water, smoke, and environmentally damaged properties to commercial, industrial, and residential clients.

Benefits

• Full-time positions with opportunity for advancement.
• Competitive benefits, including medical, dental, vision, EAP, 401k with matching, and life insurance.
• Paid time off (PTO) and paid holidays.
• Competitive salaries.