Lead Technical Writer

Pinnacle Solutions is seeking a Lead Technical Writer to serve as a key member of the Training Systems Engineering and Development team. This role involves working with product developers to research, write, and edit technical publications, configuration documentation, and Integrated Logistics Support materials—including CDRLs such as operation and maintenance manuals, preventive maintenance systems, instructor utilization handbooks, and COTS manuals. You will engage directly with SMEs and engineers to develop accurate engineering documents and presentation materials, lead and coordinate contributors across teams, facilitate the timely assembly of all documentation components, and ensure deliverables meet quality standards and contract deadlines.

Responsibilities

• Researches, writes, edits, and proofreads technical data for use in documents or sections of documents such as manuals, procedures, and specifications.
• Ensures technical documentation is accurate, complete, meets editorial and government specifications, and adheres to standards for quality, graphics, coverage, format, and style.
• Assists in establishing style guidelines and standards for texts and illustrations.
• Retrieves, organizes, analyzes, and synthesizes subject matter and transforms it into easy-to-understand information.
• Creates or revises hardware or software product documentation, including installation, operation, and maintenance instructions, as well as other technical publications such as technical advisories and release notes.
• Performs work with a high degree of latitude and handles the most complex issues.
• Possesses expert knowledge of subject matter and acts as a lead.

Requirements

• Bachelor’s degree in Technical Writing, English, or Engineering (with Technical Writing and/or Integrated Logistics Support experience).
• 7 years of technical writing experience required.
• Ability to collect, research, organize, and synthesize material from inspection of systems, engineering documentation, and oral discussions with personnel responsible for trainer systems.
• Ability to understand and follow contractual requirements and work with stakeholders to clarify and refine those requirements when ambiguous or open to interpretation.
• Experience developing technical documentation of software architectures and tools.
• Ability to sustain customer rapport and interact well within a team environment.
• Ability to manage multiple priorities and projects simultaneously, ensuring stakeholder expectations are managed appropriately.
• High proficiency in using MS Office, Visio, HTML documentation, XML (Arbortext or Oxygen), and Adobe Acrobat.
• Strong, demonstrated team leadership skills and project management skills.
• Must be a United States citizen.
• Required to communicate in English.
• Must be able to obtain and maintain an active Department of Defense security clearance.
• Employee/selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information (as required).
• The ability to travel to installation sites to support project requirements for documentation validation and verification with customers, meetings, and other program events.

Qualifications

• 10 years of experience as a technical writer and at least 8 years of management experience.
• Technical writing experience in the simulation industry is preferred.
• Technical writing experience in Department of Defense, Military, or Aviation Standards is preferred.
• Familiarity with AutoCAD, SolidWorks, and Adobe Illustrator is preferred.
• Logistics experience providing maintainability/reliability analysis for customers is preferred.
• Experience with content management and program tasking via Jira/Confluence, Microsoft Teams, and/or other online collaborative platforms.

Pinnacle Solutions, an Akima company, is an Alaska Native Corporation (ANC) supporting shareholder communities in Alaska. The work you do contributes to the lives of our 15,000 Iñupiat shareholders and supports a culture that has thrived above the Arctic Circle for over 10,000 years. For government customers, Pinnacle Solutions delivers comprehensive services for general construction, renovation, civil, and marine construction. Employees benefit from a challenging and supportive work environment committed to innovation and diversity, along with comprehensive benefits, competitive pay, growth opportunities, and excellent retirement options.