Lead Technical Program Manager - GenAI Platform

About the role

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Responsibilities

• Drive major initiatives to build and evolve Visa’s centralized inference platform (GenAI Platform). Work across engineering, architecture, infrastructure, and platform consumers to translate platform needs into clear, executable programs.
• Drive programs to scale the platform for global use across Visa. Partner with engineering to optimize inference performance, capacity, resilience, and operational efficiency as adoption and workloads grow.
• Coordinate programs supporting multiple model deployment and hosting approaches, including on-premises model hosting and third-party infrastructure. Develop sufficient technical depth to understand architecture, infrastructure, capacity, performance, and operational dependencies and drive them to resolution.
• Drive the end-to-end process for bringing new AI models onto the platform and managing them through their