Lead Technical Product Manager

About the role

Join a high-impact hospitality technology initiative as a Lead Technical Product Manager focused on advancing group sales, meetings, and events capabilities across a large enterprise environment. This role offers the opportunity to shape strategy, guide integrations, and improve the way business is sourced, booked, priced, and executed across the full hospitality lifecycle.

Responsibilities

• Serve as a subject matter expert for sales and catering technology, with strong hands-on knowledge of Amadeus Delphi and related workflows.
• Advise on group sales, event management, catering, lead handling, and opportunity-to-booking processes.
• Support discovery sessions, requirements gathering, solution design, and implementation planning for hospitality technology initiatives.
• Evaluate how group business is sourced through channels such as Cvent Supplier Network, CVBs, DMOs, third-party marketplaces, and emerging sourcing platforms.
• Analyze lead generation, routing, qualification, and conversion processes across the sourcing ecosystem.
• Provide expertise on MeetingBroker workflows and integration with Delphi, including property-level and enterprise-level sales processes.
• Collaborate with business stakeholders, technology teams, vendors, and system integrators to define future-state capabilities.
• Advise on integrations across reservations, PMS, revenue management, pricing, inventory, CRM, and customer profile systems.
• Identify dependencies, risks, and operational impacts related to hospitality technology ecosystems.
• Contribute industry perspective to support workshops, executive discussions, and transformation planning.

Requirements

• 8+ years of experience in hospitality technology, group sales, catering, meetings, or events technology.
• Deep working knowledge of Amadeus Delphi and the end-to-end sales and catering process.
• Hands-on understanding of Amadeus MeetingBroker and group lead management workflows.
• Experience working with hotel brands, hospitality management companies, or large enterprise hospitality environments.
• Strong understanding of group reservations, pricing, inventory management, and PMS integration concepts.
• Ability to translate business processes into clear technology requirements and integration specifications.
• Excellent communication and collaboration skills for working across business, technical, and vendor teams.
• Ability to support strategic discussions while also understanding operational detail.

Preferred Skills

• Direct experience supporting Delphi and/or MeetingBroker implementations, migrations, or rollouts within the last 3–5 years.
• Experience with large hospitality enterprises such as Marriott, Hilton, Hyatt, IHG, or similar organizations.
• Familiarity with Marriott’s sales, events, and group booking ecosystem.
• Experience with Opera PMS or other hospitality platform ecosystems.
• Exposure to evolving sourcing models and emerging planner acquisition platforms.
• Background working with system integrators, software vendors, or enterprise architecture teams.
• Strong problem-solving mindset with the ability to connect business goals to technology outcomes.

Benefits

• Medical, dental, and vision coverage.
• Retirement benefits.

Pay

The pay range for this role is $62 - $100 per hour based on qualifications and experience.