Lead Tech, Microgrid Mechanical – North Houston
ERock · Houston, TX · 1 mo ago
ManufacturingFull-time
Job Type: Full-time
Position Overview
ERock (NYSE: EROC) delivers onsite utility‑grade power that gets customers up and running quickly while supporting long‑term grid development. As a Regional Lead Technician, you will combine field leadership with customer‑focused responsibilities to deliver operational excellence. You’ll oversee a team of skilled mechanical technicians across multiple U.S. locations, ensuring they are equipped, motivated, and aligned with company goals. This field‑based role reports directly to the Area Manager for the region.
Key Responsibilities
- Emergency Readiness: Ensure 24/7 on‑call coverage and emergency response capabilities within your region.
- Customer Relations: Serve as the primary liaison between the company and clients, fostering transparency and ownership of regional KPIs.
- Inventory Management: Ensure storage unit and truck counts are accurate.
- Scheduling Excellence: Manage and adjust schedules to meet operational priorities.
- Safety First: Perform safety audits and ensure safety standards are followed.
- Technical Development: Coordinate training for technicians in safety, maintenance, and operational techniques.
- First Point of Escalation: Mentor team members to close skill gaps, encourage professional development, and provide first‑line support.
- Regional Ownership: Conduct audits to verify technical proficiency, site preservation, vehicle maintenance, and inventory meet the standards of the Regional Area Manager and ERock.
- Reside in North Houston and commute to the Houston office when requested.
- Maintain an acceptable driving record and travel for business purposes as needed.
- Physical ability to work in field environments, including adverse weather, lifting up to 50 lb, climbing ladders, and performing physically demanding tasks.
Requirements
- Technical Background: Strong expertise in generator systems, including electrical and controls troubleshooting, breaker operation and diagnostics, and advanced engine troubleshooting and repair.
- Scheduling Expertise: Experience managing schedules to meet operational demands.
- Commitment: Availability for on‑call responsibilities during high‑demand periods.
- Problem‑Solving Skills: Proactive approach to finding and implementing practical solutions.
- Detail Oriented: Ability to ensure proper resources are applied to issues and thorough execution of work.
- Computer Skills: Proficient with computers, software applications, databases, and automated systems to accomplish work.
- Flexibility: Willingness to work evenings, weekends, and/or holidays on a rotating on‑call schedule.
- Integrity: Work efficiently and effectively with or without supervision.
- Physical Stamina: Ability to be on your feet for multiple hours a day, climb ladders, and safely lift 50 lb.
Benefits
- Competitive Pay
- Medical, Dental, Vision, and Prescription Drug Insurance
- Company‑Paid Life Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA) with a company contribution
- Wellness Programs and Incentives
- 401(k) Retirement Plan with Company Match
- Paid Time Off – Sick & Vacation
- Paid Holidays
Core Values Alignment
Embody ERock’s principles: Stay Anchored, Make it Better, Instill Confidence, Be Resilient, and Keep Imagining.