LEAD TEAM MEMBER FT - pOpshelf in MONROE, NC S22939

Responsibilities

• Provides superior customer service to exceed the customer’s expectations
• Models product knowledge and selling techniques to enhance the customer experience
• Maintains a safe, clean, and well-organized store environment that delights our customers and employees
• Affords customers a trendy and rotating selection of seasonal, houseware, home décor, health, beauty, paper and party products, in addition to assorted candy, snacks, games, electronics and additional items
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience
• Ensures store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience
• Follows company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Operates cash register and scanner to itemize and total customer’s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary
• Assists customers in self-checkout process at multiple register terminals simultaneously
• Cleans the store; takes out trash; dusts and mops store floors; cleans restroom and stockroom; and helps set up sidewalk displays
• Adds additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader

Qualifications

• Effective interpersonal and oral communication skills
• Understanding of safety policies and practices
• Ability to read and follow planogram and merchandise presentation guides
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
• Ability to perform cash register functions
• Knowledge of cash, facility, and safety control policies and practices
• Knowledge of cash handling procedures including cashier accountability and deposit control

Work Experience and/or Education

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred

Working Conditions and Physical Requirements

• Frequent walking and standing
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts)
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
• Occasional climbing (using ladder)
• Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings
• Fast-paced environment; moderate noise level
• Occasionally exposed to outside weather conditions
• Occasionally exposed to wet floor surfaces
• Occasionally exposed to household and industrial cleaning solutions

Benefits

pOpshelf is an equal opportunity employer

pOpshelf is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See popshelf.com/careers/benefits for additional details.