LEAD TEAM MEMBER FT - pOpshelf in CHICAGO, IL S25809

Responsibilities

• Provides superior customer service to exceed the customer’s expectations
• Models product knowledge and selling techniques to enhance the customer experience
• Maintains a safe, clean, and well-organized store environment that delights our customers and employees
• Aids in merchandising the store in a way that appeals to customers and maintains their excitement to shop at popshelf℠
• Rotates product to create eye-catching displays to drive sales
• Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience
• Maintains store condense and reset standards consistently each day to provide a clutter-free customer shopping experience
• Follows company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications
• Operates cash register and scanner to itemize and total customer’s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary
• Assists customers in self-checkout process at multiple register terminals simultaneously
• Cleans the store; takes out trash; dusts and mops store floors; cleans restroom and stockroom; and helps set up sidewalk displays
• Opens and closes the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader’s absence
• Performs additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader

Qualifications

• Effective interpersonal and oral communication skills
• Understanding of safety policies and practices
• Ability to read and follow planogram and merchandise presentation guides
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages
• Ability to perform cash register functions
• Knowledge of cash, facility, and safety control policies and practices
• Knowledge of cash handling procedures including cashier accountability and deposit control

Work Experience and/or Education

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred

Working Conditions and Physical Requirements

• Frequent walking and standing
• Frequent bending, stooping, and kneeling to run checkout station, stock merchandise, and unload trucks
• Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts)
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
• Occasional climbing (using ladder)
• Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings
• Fast-paced environment; moderate noise level
• Exposure to strong scents and fragrances
• Occasionally exposed to outside weather conditions
• Occasionally exposed to wet floor surfaces
• Occasionally exposed to household and industrial cleaning solutions

Benefits

• Health insurance coverage options
• Variety of supplemental programs
• 401(k) Savings Plan
• Paid sick leave (where required by law)
• Vacation
• Paid maternity and parental leave
• Many more