Lead Systems Administrator

About the role

As an S&C Electric team member, you’ll work on projects that have real-world impact. You’ll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We’re big enough to be a respected industry leader but small enough for you to impact our company directly.

Responsibilities

• Lead the strategy, design, implementation, administration, monitoring, maintenance, operation, and continuous improvement of enterprise server, Azure, identity, endpoint, on-premise data center, and infrastructure platforms to ensure high availability, security, performance, and business continuity.
• Manage the cloud infrastructure, Microsoft 365, Entra ID, endpoint management, identity integrations, access controls, and hybrid cloud services in alignment with security and operational standards.
• Administer on-premise data centre infrastructure, including server hardware, virtualization hosts, storage, backup systems, monitoring tools, and related operational processes.
• Administer Windows Server, Active Directory, Group Policy, file services, and related enterprise infrastructure services.
• Serve as the senior escalation point for complex infrastructure incidents, root cause analysis, service restoration, and problem management.
• Develop and enforce system administration standards, patching practices, configuration baselines, documentation, monitoring, and operational procedures.
• Lead infrastructure projects, upgrades, migrations, automation initiatives, and governance activities from planning through implementation and support transition.
• Automate recurring administrative tasks using PowerShell or similar tools to improve consistency, reduce manual effort, and strengthen operational controls.
• Partner with Cyber Security, Network, Operational Technology, other IT and business teams to deliver reliable technology services and resolve cross-functional issues.
• Oversee infrastructure architecture, security posture, and system performance while guiding technical direction across IT and business stakeholders.
• Partner with cybersecurity teams to implement secure configuration standards, support vulnerability remediation, strengthen privileged access controls, and ensure infrastructure platforms meet security and compliance requirements.
• Support disaster recovery design, planning, implementation, testing, backup validation, recovery procedures, and infrastructure resilience improvements.
• Coordinate with vendors and service providers for support escalations, renewals, technical evaluations, lifecycle planning, and service improvement.
• Assist the manager in developing short-term and long-term technology roadmaps, including infrastructure lifecycle planning, refresh planning, modernization priorities, capacity forecasting, technical debt reduction, legacy system retirement, security improvements, and business-aligned technology initiatives.
• Mentor systems administrators, review technical work, promote knowledge sharing, and contribute to a respectful, inclusive, and collaborative work environment.
• Support additional operational, administrative, and project-related activities as needed to maintain reliable IT services and advance departmental objectives.
• Participate in change management, incident response, maintenance windows, and on-call support as required.
• Prepare operational reports, technical documentation, diagrams, runbooks, and knowledge base articles.
• Evaluate emerging technologies, vendor solutions, and process improvements that may enhance infrastructure reliability, security, or efficiency.
• Maintain regular and punctual attendance and attend in-person or virtual meetings as requested or required.
• Communicate effectively and respectfully with team members, stakeholders, vendors, and business partners.
• Perform other responsibilities as assigned.

Requirements

• Post-secondary education in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline, or equivalent combination of education and relevant experience.
• 5+ years of senior-level experience supporting enterprise IT environments and leading complex technical initiatives.
• Microsoft AZ-104, AZ-305, AZ-800, or equivalent relevant certification.
• Experience with Azure administration, including virtual machines, storage, networking, monitoring, governance, security controls, cost awareness, hybrid management tools, Microsoft 365, Entra ID, identity and access management, on-premise data center hardware and operations, and hybrid cloud administration.
• Advanced knowledge of Windows Server administration, Active Directory, Group Policy, DNS, DHCP, file services, patching, monitoring, backup, and disaster recovery practices.
• Ability to troubleshoot complex infrastructure issues, lead root cause analysis, and communicate technical findings to technical and non-technical audiences.
• Experience developing standards, procedures, runbooks, automation scripts, technical documentation, and operational reporting.
• Demonstrated ability to lead technical work, mentor team members, prioritize competing demands, and work effectively across teams.
• Strong leadership competencies, including technical judgment, strategic thinking, coaching and mentoring, stakeholder management, ownership and accountability, and clear communication with technical and business audiences.
• Capable of embracing diversity and equity to contribute to a respectful and inclusive workplace.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Engineering, or a related discipline.
• Additional education or training in cloud administration, cybersecurity, identity management, endpoint management, or IT service management.
• VMware Certified Professional, CompTIA Server+, or equivalent relevant certification.
• ITIL Foundation or equivalent relevant certification.
• Strong working knowledge of Azure infrastructure services, Azure Arc, Microsoft Defender, Intune, PowerShell automation, virtualization platforms, configuration management, IT service management tools, and infrastructure governance practices.
• Experience supporting manufacturing, industrial, global, or highly regulated environments.

Physical Requirements

• Sitting: Frequently required to remain in a stationary position and perform desk-based work for extended periods during the workday.
• Walking: Occasionally required to walk moderate distances within office, data centre, or site locations.
• Manual Dexterity: Frequently required to use hand-eye coordination to operate office productivity equipment, computers, mobile devices, and related technology tools.
• Ascending / Descending: Occasionally required to ascend or descend stairs and access equipment rooms or similar work areas.
• Observation / Eyesight: Frequently required to observe details at close range, including computer screens, system consoles, documentation, and equipment indicators.
• Communication: Frequently required to communicate in person, by phone, through conference calls, and through written digital channels.
• Travel: Occasionally required to travel to company locations or vendor sites and work outside standard business hours during planned maintenance, incident response, or project activities.

Schedule

8:00 am – 5:00 pm (Mon-Fri), hybrid with 3 days on-site requirement.

Pay

The estimated annual base salary range for this position in the United States is $116,534 - $154,413. Individual pay within this salary range is determined by several compensable factors, including performance, knowledge, job-related skills and experience, and relevant education or training. This role is also eligible for S&C’s annual incentive plan (AIP), subject to eligibility criteria.

Benefits

• Health and Welfare Benefits: Medical & Prescription, Dental, Vision, Health Care and Dependent Care Flexible Spending Accounts, Health Savings Account (HSA), Group Life Insurance, optional Supplemental Life and AD&D Insurance, Wellbeing Resources including Employee Assistance Program and Family Forming Benefits (i.e., Adoption and Fertility support).
• Leave Benefits: Vacation Time, Sick Time, Paid Holidays and Company Shutdown days, Short-Term Disability, Long-Term Disability, Other Leaves, Paid Parental Time and Military Leave.
• Retirement Benefits: 401(k) Retirement Savings and Employee Stock Ownership Plan (KSOP) offering traditional and Roth 401(k) options and an Employee Stock Ownership Plan (ESOP) component.