Lead Specialist – Data Center Integration
Wesco · Irving, TX · 6 days ago
On-siteInformation Technology$94k–$160k/yrFull-time
Responsibilities
- Establish WESCO's credibility with end-user customers and deliver value throughout the sales cycle as the technical liaison.
- Position standards-based technology solutions and provide deliverables including BOMs, rack elevations, designs, implementation documentation, and written specifications.
- Serve as a technical resource within assigned territories, supporting sales strategies and customer engagements involving advanced data center infrastructure, compute, storage, networking, GPU, power, cooling, and rack-level technologies.
- Support the integration, validation, commissioning, and deployment readiness of complex infrastructure solutions by reviewing rack elevations, BOMs, cable schedules, port maps, IP plans, power requirements, and cooling requirements.
- Provide technical expertise during infrastructure bring-up activities, including hardware installation, cabling verification, power validation, operating system deployment support, firmware validation, and infrastructure acceptance testing.
- Validate servers, storage platforms, networking equipment, GPU systems, power distribution infrastructure, cooling systems, and associated management platforms to support successful customer deployments.
- Collaborate with customer engineering teams and technical stakeholders to support Linux-based infrastructure deployments, provisioning activities, system validation, troubleshooting, and deployment best practices.
- Assist with hardware, firmware, operating system, networking, storage, and infrastructure troubleshooting while supporting root-cause analysis and corrective action planning.
- Aid in the evaluation and validation of advanced cooling technologies, including liquid-cooled and air-cooled infrastructure solutions where applicable.
- Develop and maintain technical documentation, implementation procedures, validation checklists, testing methodologies, troubleshooting guides, and operational best practices.
- Utilize the Global Technical Resource Center (GTRC) and Solutions Support resources as part of a scalable project delivery strategy to improve turnaround times and increase customer success.
- Deliver technical presentations, demonstrations, workshops, and hands-on training sessions for customers, partners, and internal stakeholders.
- Support Technology Alliance Partners (TAPs) and strategic manufacturers to identify opportunities and strengthen WESCO's position as a trusted advisor.
- Participate in advanced technical training and maintain relevant industry certifications and credentials aligned with evolving customer and technology requirements.
- Mentor junior technical team members and serve as a technical escalation point for complex infrastructure and integration activities.
- Associate degree (U.S.)/College Diploma (Canada) or commensurate years of technical experience required.
- Licenses/Certificates/Designations based on technical field of expertise required.
- Bachelor's Degree in Engineering, Computer Science, Information Technology, Telecommunications, or related technical discipline, or commensurate years of technical experience (preferred).
- 9+ years of experience in technical design, implementation, deployment, commissioning, integration, or support of data center and infrastructure technologies.
- Experience supporting data center infrastructure, server platforms, storage systems, networking technologies, power distribution, cooling systems, or related technology environments.
- Working knowledge of Linux operating systems and infrastructure troubleshooting methodologies.
- Experience with server deployment, operating system installation, provisioning, firmware management, and infrastructure validation activities.
- Familiarity with BIOS, BMC, Redfish, IPMI, hardware management platforms, and infrastructure monitoring tools (preferred).
- Experience supporting Ethernet networking, InfiniBand, storage networks, structured cabling systems, and data center connectivity technologies (preferred).
- Familiarity with automation, configuration management, monitoring, orchestration, or infrastructure management tools (preferred).
- Experience with Kubernetes, container platforms, cluster-management technologies, or high-performance computing environments (preferred).
- Experience supporting GPU-based, AI, or high-density compute environments (preferred).
- Experience with liquid-cooled infrastructure, CDU technologies, direct-to-chip cooling, or thermal management solutions (preferred).
- Ability to read and interpret rack elevations, BOMs, cable schedules, port maps, IP plans, network diagrams, and implementation documentation.
- 5 years experience designing using Visio, AutoCAD 2D, JVSG, iBwave, or similar tools (preferred).
- BICSI RCDD, OSP, NTS, or DCDC certification (preferred).
- Cisco CCNA, CCNP, or equivalent networking certification (preferred).
- Red Hat, Linux Foundation, or equivalent systems administration certification (preferred).