Lead Solutions Analyst
About the role
Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions. As a Solutions Analyst III in Corporate Technology, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills.
Expect to work across AWS-native architectures, modern data stacks, with opportunities to apply AI/LLM-based solutions to accelerate adoption and standardization. You will also create content for production showcases, status updates on key product roadmaps, and user manuals for easy onboarding.
Responsibilities
- Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility.
- Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability.
- Translate customer and stakeholder needs into PRDs, epics, and acceptance criteria; maintain a prioritized backlog aligned to OKRs.
- Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy.
- Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs.
- Build and scale customer engagement programs that accelerate adoption of common vocabularies, linked data models, and enterprise data platforms.
- Run discovery, synthesize feedback, and convert insights into actionable roadmaps; measure impact with clear KPIs.
- Orchestrate releases across Engineering, Architecture, Design, Operations, Risk/Compliance, and Business stakeholders.
- Communicate plans, risks, and progress transparently; manage dependencies and incident response for customer-facing services.
Requirements
- 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field.
- Demonstrated proficiency in data analytics, including experience with data extraction, modeling, and interpretation to support strategic decision-making.
- Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences.
- Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives.
- Proven experience driving complex enterprise transformations (cloud, microservices, data modernization) and delivering measurable outcomes.
- Deep familiarity with Agile methods, DevOps/CI/CD, and rapid-cycle delivery; hands-on with backlog management tools (e.g., Jira/Jira Align).
- Strong product thinking: hypothesis-driven decision-making, trade-off framing, and metrics-driven prioritization.
- Excellent communication and stakeholder management across business, engineering, and operations.
Preferred Qualifications
- Technical fluency in AI/ML: LLM concepts, RAG, Graph RAG.
- Languages/tools: Python, SQL; collaboration tools (Confluence, Slack).
Benefits
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include:
- Comprehensive health care coverage.
- On-site health and wellness centers.
- A retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
About Us
JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world's most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.
Our professionals in Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers, and employees up for success.