Lead Solution Engineer, Field Service

About the role

The Field Service Solution Engineer is responsible for presenting innovative Salesforce solutions that advance the field service management market. The successful candidate must possess technical and sales expertise to establish credibility and maintain a confident, professional presence with both internal stakeholders and external customers. Our team collaborates across the sales organization to develop transformational visions utilizing Salesforce technology solutions while addressing technical objections within complex sales campaigns.

Responsibilities

• Promote Salesforce Field Service and Salesforce Scheduler value propositions to customers (including C-level executives and IT) and field teams
• Evaluate business operations and technology impact assessments
• Present comprehensive findings including critical pain points, proposed solutions aligned with business requirements, and return on investment analysis where applicable
• Configure and demonstrate innovative solutions that accurately reflect each customer's unique business requirements through customized presentations
• Analyze and recommend optimal solution architectures
• Partner with Field Sales teams, Account Executives, and Product Management to deliver appropriate solutions while establishing credibility and trust with customers

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or Management Information Systems
• Demonstrated experience as a solution engineer or sales engineer, preferably within the field service management technology sector
• Willingness to travel domestically as required

Qualifications

• Not specified

Skills

• Technical and sales expertise
• Ability to present innovative solutions
• Knowledge of Salesforce Field Service and Salesforce Scheduler
• Experience working with field service management technology

Benefits

• Not specified

Pay

• Base salary range: $113,330 - $210,910 annually
• Specific ranges for certain locations: $124,670 - $231,980 per year in California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC

Schedule

• Not specified