Lead Software Engineer - Platform Services

About the role

This role sits within the Platform Services team in Salesforce’s Digital Marketing Technology organization. As a Lead Software Engineer, you will provide hands-on technical leadership across architecture, platform innovation, and large-scale distributed systems. You’ll partner closely with engineering, product, architecture, and platform teams to design and build scalable cloud-native services that power Salesforce’s global digital ecosystem.

Responsibilities

• Lead the architecture and design of scalable, secure, and resilient platform services
• Drive technical strategy and influence architectural decisions across multiple engineering teams
• Partner with Product and Engineering leadership to shape technical roadmaps aligned with business goals
• Design and deliver high-scale distributed systems and APIs supporting Salesforce’s global digital experiences
• Champion engineering excellence through best practices in system design, testing, observability, scalability, and operational maturity
• Drive innovation in Agile development, DevOps, CI/CD, and cloud-native engineering practices
• Evaluate and adopt modern technologies and AI-assisted engineering workflows that improve developer productivity and software quality
• Mentor and coach engineers while fostering a culture of ownership, collaboration, and continuous improvement
• Help evolve platform capabilities that enable dynamic and personalized customer experiences globally

Requirements

• 8+ years of professional software development experience in designing, building, scaling, and maintaining large-scale, highly performant, and resilient production services
• Bachelor’s or master’s degree in computer science or related technical subject area or equivalent combination of education and experience
• Experience in microservices architecture, domain driven design, and RESTful and GraphQL API's
• Experience building high-scale microservices on AWS (preferred), GCP, or other public cloud substrates
• Experience with AWS components like API Gateway, Lambdas, SNS, SQS, ElastiCache, AppSync etc and NoSQL databases like DynamoDB, Graph databases (Neo4j, Neptune, etc), and Data streams (Kafka, Kinesis, etc)
• Experience developing back-end software using JavaScript or TypeScript and runtimes like Node.js (preferred)
• Experience with web security, including JWT lifecycle management, CORS, CSP, and XSS prevention
• AI fluency and Proven experience using AI coding assistants (Cursor, Windsurf , Codex etc) to accelerate the SDLC (Software Development Life Cycle)
• Experience in test-driven development and testing frameworks like Jest, Playwright, etc
• Experience in Service orchestration using tools like Terraform (preferred)
• Experience in Consumer/B2C identity package implementations such as Okta /Auth0 and Identity protocols like OAuth 2.0, OpenID Connect etc (preferred)

Qualifications

• Strong technical leader with deep experience building and scaling distributed systems
• Hands-on engineer passionate about solving complex platform and architecture challenges
• Strong collaborator who can influence technical direction across organizations
• Engineer who effectively leverages AI-assisted development tools to improve engineering productivity and accelerate software delivery
• Passion for building scalable, reliable, and secure customer-facing systems