Lead Software Engineer - HR Self-Service

About the role

Join the Publix Technology Team as a Lead Software Engineer supporting the Associate Experience business area. In this role, you will provide technical leadership and hands-on engineering expertise to deliver secure, compliant, and scalable enterprise platforms and integrations.

Responsibilities

• Provide technical leadership and guidance across multiple teams and platforms, ensuring alignment with architectural standards, security policies, and compliance requirements
• Serve as the technical expert for assigned systems, providing guidance and resolution for highly complex technical issues
• Translate complex business requirements into scalable, reliable, and maintainable technical solutions
• Lead and participate in technical design reviews, peer code reviews, and architecture discussions to ensure solution quality and consistency
• Develop and maintain implementation plans, technical documentation, and operational runbooks
• Partner with Business Systems Analysts, Product Owners, QA Analysts, and stakeholders to define acceptance criteria and support user acceptance testing
• Guide and mentor software engineers through technical challenges, design decisions, and engineering best practices
• Diagnose and resolve complex system issues by identifying root causes and determining appropriate remediation and escalation paths
• Support after-hours implementations and provide on-call support for critical systems as required
• Advocate for continuous improvement, innovation, and operational excellence across supported platforms

Requirements

• Bachelor’s degree in computer science or another analytical discipline, or equivalent experience
• 7+ years of experience analyzing complex business problems and delivering scalable enterprise technology solutions
• Expertise across the full Software Development Life Cycle (SDLC)
• Strong experience developing and supporting enterprise applications using C# (.NET), Razor Pages, Telerik/Kendo controls, and modern UI frameworks
• Extensive experience with SQL Server and enterprise data management
• Deep understanding of design patterns and architectural frameworks, including microservices, REST APIs, and service-oriented architectures
• Proven experience integrating multiple systems using various interface patterns, including APIs, messaging, and file-based integrations
• Lead the design and development of enterprise applications using .NET 10, MVC, and modern backend/service patterns
• Architect and implement microservices-based solutions with strong focus on scalability, reliability, and maintainability
• Build, deploy, and support containerized workloads using Docker and Azure cloud services, including AKS
• Partner with DevOps teams to establish and improve CI/CD pipelines, release processes, infrastructure automation, and operational readiness
• Strong experience designing and implementing unit and integration testing strategies
• Strong understanding of performance optimization, scalability, resiliency, and operational support in enterprise environments
• Experience supporting production systems and participating in operational support activities
• Experience working within Agile and Scrum development environments
• Strong analytical, problem-solving, and technical decision-making skills
• Ability to provide after-hours and on-call support for assigned systems

Qualifications

• 9+ years of software engineering experience in a large, distributed enterprise environment
• Experience leading technical design and development efforts across multiple teams and platforms
• Experience designing and implementing API-driven, event-based, and integration-heavy solutions, including messaging and asynchronous processing
• Experience with event-driven architecture and messaging platforms (e.g., Kafka or equivalent technologies)
• Experience with cloud platforms and services, including cloud databases, messaging, and integration technologies
• Experience with automated testing and modern DevOps practices
• Experience developing solutions that support contact center operations, customer interaction platforms, or enterprise service workflows
• Experience with AI-enabled platforms and automation capabilities, including:
• AI-assisted automation and decision support
• Natural language processing (NLP) and text analytics
• AI-driven classification, routing, or recommendation functionality
• Experience designing, configuring, or extending low-code / no-code platforms, including:
• Power Platform development (Power Apps, Power Automate, Dataverse)
• Integration of low-code solutions with enterprise systems

Skills

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of industry trends and best practices
• Ability to manage multiple projects simultaneously
• Strong attention to detail

Benefits

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• Opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Year End Bonus

Pay

• Potential Annual Pay with Bonus

Schedule

• Hybrid (Lakeland, FL)