Lead Software Engineer

Requirements

The Software Engineer is responsible for one or more steps in the development life cycle including designing, coding, testing, implementing, maintaining and supporting software applications used by internal business partners and/or external customers. The Engineer works with business analysts, technical product managers, and other internal business partners to ensure that development tasks are delivered on time and within budget and may provide recommendations for the development of new or updated code.

• Provides application software development services or technical support typically in a defined project.
• Follows One Call SDLC Standards
• Develops program logic for new applications or analyzes and modifies logic in existing applications.
• Codes, tests, debugs, documents, implements and maintains software applications.
• Maintains, tests and integrates application components.
• Safeguards system improvements are successfully implemented.
• Demonstrates an understanding of One Call systems and the workers compensation industry.
• Participates in Planning and analysis phase of SD projects.
• Analyzes requirements and translates business requirements into product designs.
• Writes technical specifications and other forms of documentation.
• Suggests technical alternatives and improves/streamlines processes and systems.
• Completes project assignments and special projects commensurate with job expectations.
• Conducts planning, analysis and forecasting activities to plan projects and tasks.
• May provide leadership and/or guidance to other technical professionals.

Essential Duties & Responsibilities

Provides application software development services or technical support typically in a defined project.

• Follows One Call SDLC Standards
• Develops program logic for new applications or analyzes and modifies logic in existing applications.
• Codes, tests, debugs, documents, implements and maintains software applications.
• Maintains, tests and integrates application components.
• Safeguards system improvements are successfully implemented.
• Demonstrates an understanding of One Call systems and the workers compensation industry.
• Participates in Planning and analysis phase of SD projects.
• Analyzes requirements and translates business requirements into product designs.
• Writes technical specifications and other forms of documentation.
• Suggests technical alternatives and improves/streamlines processes and systems.
• Completes project assignments and special projects commensurate with job expectations.
• Conducts planning, analysis and forecasting activities to plan projects and tasks.
• May provide leadership and/or guidance to other technical professionals.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, or the equivalent combination of education, training, or work experience. Additional experience preferences by job level are outlined further below.

Skills

Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative, agile, and other modern approaches to software development)

Proficiency in business modeling and requirements definition

Excellent customer service skills that build high levels of customer satisfaction for internal and external customers

Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)

Willingly shares relevant technical and/or industry knowledge and expertise with other resources

Excellent problem-solving and time management skills

Resourceful and proactive in gathering information and sharing ideas

Strong attention to detail

Ability to operate in a fast-paced environment

Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards

Ability to work both independently and in a team environment

Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply

Benefits

We offer a vast array of benefits to help support the whole you, including:

• Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
• Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
• Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
• Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.