Lead Software Engineer

Key Responsibilities

• Design and implement AI-driven data solutions that scale across cloud data platforms such as Snowflake or Databricks or BigQuery (anyone)
• Prototype and productionize LLM-based systems for dynamic SQL generation, document search, and semantic retrieval
• Build and maintain vector search capabilities using OpenSearch or similar technologies
• Develop metadata and data catalog layers to enable LLM reasoning and discoverability
• Build reliable, performant, and well-governed data pipelines for AI workloads
• Advise engineering leadership on technology selection and strategic direction aligned with company needs
• Partner with global engineering teams to deliver high-quality AI data solutions in production

Required Technical Background

• Expertise in large-scale cloud data platforms (Snowflake or Databricks or BigQuery, or equivalent)
• Hands-on experience building LLM-driven workflows for dynamic SQL generation or intelligent data access
• Proficiency in Python and/or Java for AI pipeline development
• Experience with vector search and OpenSearch (or similar) for document and semantic retrieval
• Familiarity with data cataloging or metadata systems such as custom YAML schemas, Atlan, or DataHub
• Strong troubleshooting and debugging skills in production environments

Preferred Qualifications

• Prior experience advising engineering leadership on well-rounded technology selection and direction along with tradeoffs
• Demonstrated ability to design and implement enterprise-grade AI and data solutions
• Strong learning orientation and enthusiasm for emerging AI and data engineering technologies
• Ability to work independently and drive execution across distributed teams

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.