Lead Service Technician

Company Overview

HomeSmiles is the one-stop shop for safe and healthy property maintenance solutions. Our 18-point approach protects clients and their investments from dangerous conditions and unexpected repairs.

Job Summary

As a successful Field Technician, you should have excellent troubleshooting skills, plenty of field experience, and the ability to adapt to a changing work schedule. A top-level Lead Service Technician efficiently manages all service callouts, providing high-quality service and maintenance for any job size.

Responsibilities

• Respond to customer callouts and field dispatches.
• Meet with the client to greet them and explain the services you will be providing.
• Ensure the client signs the Terms and Conditions before work begins.
• Conduct routine equipment servicing out in the field.
• Inspect and troubleshoot equipment failures.
• Install and test new equipment.
• Provide preventive equipment maintenance.
• Provide technical training on new equipment installations.
• Maintain equipment stock in the company vehicle.
• Complete job reports.

Qualifications

• High school diploma or GED.
• Ability to travel and work according to a changing schedule.
• Excellent time management skills.
• Mechanical and electrical skills.
• Ability to problem-solve.
• Good communication and training skills.
• Physically fit and able to work with heavy equipment.

Benefits

• Career advancement opportunities
• Paid sick days
• Free uniforms
• Competitive salary
• Flexible schedule