Lead Service Sales Engineer

The Lead Service Sales Engineer - Brownfield Datacenter Service Sales Specialist is responsible for driving service revenue growth within existing and new operational large scale single or multi-tenant data centers by identifying, positioning, and selling Eaton’s electrical services portfolio. This role serves as the technical commercial lead for brownfield environments, owning customer engagement from opportunity identification through scope definition, proposal development, and order capture. The position focuses on life cycle services for installed electrical infrastructure, ensuring reliability, uptime, safety, and compliance across gray space and white space assets in live data center environments.

About the Role

• Position Overview
• Identify and qualify Brownfield opportunities related to: Preventive & predictive maintenance (PM, IR, torque, relay testing), emergency response, troubleshooting and corrective repair, switchgear, breaker, ATS, UPS and generator modernization, controls, protection, relay and monitoring upgrades, engineering studies (arc flash, coordination, short circuit, load flow)
• Proactively expand annual service agreements and multi-year service programs tied to uptime and risk reduction
• Act as the primary technical sales interface for data center operators, facility managers, and data center ownership teams
• Lead job walks, site assessments, and Brownfield discovery sessions while facilities remain energized and operational
• Translate complex electrical conditions into clear, value-based service scopes aligned to customer risk, uptime, and compliance drivers
• Maintain accurate quoting activity in Salesforce and deliver monthly sales forecasts
• Develop and present customer proposals in collaboration with the Technical Application Support team (TAS), ensuring clarity and alignment on all opportunities
• Collaborate with Eaton Engineering Services, field service engineers (FSE’s), DOC teams, and Project Operations to ensure executable solutions

Responsibilities

• Own service sales strategy for existing data center campuses operating in live environments
• Identify and qualify Brownfield opportunities related to: Preventive & predictive maintenance (PM, IR, torque, relay testing), emergency response, troubleshooting and corrective repair, switchgear, breaker, ATS, UPS and generator modernization, controls, protection, relay and monitoring upgrades, engineering studies (arc flash, coordination, short circuit, load flow)
• Proactively expand annual service agreements and multi-year service programs tied to uptime and risk reduction
• Act as the primary technical sales interface for data center operators, facility managers, and data center ownership teams
• Lead job walks, site assessments, and Brownfield discovery sessions while facilities remain energized and operational
• Translate complex electrical conditions into clear, value-based service scopes aligned to customer risk, uptime, and compliance drivers
• Maintain accurate quoting activity in Salesforce and deliver monthly sales forecasts
• Develop and present customer proposals in collaboration with the Technical Application Support team (TAS), ensuring clarity and alignment on all opportunities
• Collaborate with Eaton Engineering Services, field service engineers (FSE’s), DOC teams, and Project Operations to ensure executable solutions

Qualifications

• Bachelor’s degree from an accredited institution
• Minimum five (5) years of field service, electrical industry sales, and/or electrical engineering experience
• Possess a valid driver’s license
• Preferred Qualifications: Bachelor’s degree in Engineering, previous electrical sales experience, previous services experience

Skills

• Possess excellent communication skills
• Ability to assess customer needs, provide clear, competitive quotations, and overcome customer objections to win and grow the business
• Understanding of key customers and ability to grow relationships at those customers in multiple levels of the organization
• Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs
• Effective implementation of Eaton’s internal sales process
• Effective interpersonal and teamwork skills
• Time management, presentation, and planning skills

Benefits

• Compensation range: $148,500 - $217,800
• Base salary based on candidate skills, experience, and qualifications, as well as market and business considerations
• Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work