Lead Server - Country Store

Overview

Hours Available: Monday-Friday, 6:30am to 2:30pm. Location: 1075 E Victory Dr, Lindenhurst, IL 60046.

Position Summary

In this role, you will be responsible for the day-to-day service operations within specified areas of Dining Services. The Lead Server helps to guarantee the highest quality program for the residents, supporting our front-line team in providing exceptional service.

Essential Functions, Key Duties, & Responsibilities

• Lead associates in providing the highest quality food and services for all residents and dining guests.
• Ensure the dining room is sanitary, organized, and fully stocked at all times.
• Ensure service stations and dining room are properly set up and ready prior to each meal.
• Provide training to new staff in fine-dining principles, service etiquette, and other dining services.
• Verify that all job cards (cleaning lists and side work) are being completed for each shift.
• Assign or complete the closing check-out list at the end of the shift.
• Conduct daily pre-service meeting and documentation for each shift.
• Review daily associate assignments, the menu, food ingredients (gluten-free, allergens, etc.) and communicate new policies/procedures or other pertinent information to the associates.
• Enforce the uniform policy and temperature-control guidelines.
• Monitor and document inventory and communicate needs to the rest of the dining services leadership team for ordering purposes.
• Process transactions through register system.
• Prepare resident orders (lunch specials, making sandwiches).
• Verify and process internal food ordering.
• Perform other duties as needed.
• Comply with all policies and procedures.

Position Requirements

• Education: High School Diploma/GED required; associate’s degree in food service preferred.
• Licenses/Certifications: Food Handler’s certificate or other required certification as specified by state guidelines.
• Experience: 3+ years in food service.
• Skills & Abilities: Amazing customer service skills; excellent oral and written communication skills.

Pay

Min USD $16.00/Hr. Max USD $17.50/Hr.