Lead Sales Supervisor

Key Responsibilities

• Aid in training and developing team members on company programs, policies, and procedures.
• Create a positive and welcoming atmosphere for customers through effective engagement.
• Ensure compliance with company policies, procedures, ethical standards, and safety protocols.
• Manage procedures related to cash handling, protection of company assets, and banking.
• Resolve customer and employee concerns in a professional and timely manner.
• Assist in managing inventory, ensuring inventory accuracy and proper levels.
• Oversee day-to-day operations of the retail location in accordance with company guidelines.
• Oversee visual merchandising standards and product presentation.
• Assist in resolving customer and employee concerns in a professional and timely manner.
• Assist in sales initiatives and driving sales goals.
• Provide guidance and motivation to team members to achieve individual and collective sales goals.

Minimum Qualifications

• Minimum 1 year of retail supervisory experience.
• Possess excellent customer service, communication, organizational skills, strong cash handling, and merchandising ability.
• Ability to follow, as well as implement and enforce, company policies and procedures.
• Strong work performance.
• Proven ability to grow the business by seeking sales opportunities and developing a sales-driven team.
• Proven ability to learn new technologies quickly and manage change efficiently, proactively, and in a positive manner.
• Physical ability to carry out the essential functions of the job, including packing candy, stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently.
• Flexibility in working hours, including weekends and holidays.

The pay rate for this position is $25.08 per hour.