Lead Sales Compensation Analyst

Accountabilities

• Manage day-to-day sales compensation operations, including global commission processing, manual adjustments, exceptions, and payment accuracy.
• Provide timely support and resolution for commission-related inquiries, including system access issues, transaction disputes, crediting questions, and payment calculations.
• Validate compensation data, perform impact analysis, and communicate recommendations, timelines, and resolutions to relevant stakeholders.
• Participate in user acceptance testing for system updates, ensuring functionality aligns with business requirements and expected outcomes.
• Monitor and report on compensation plan acceptance, compliance, and operational deadlines.
• Owning end-to-end sales compensation processes, including organizational alignment, hierarchy management, system configuration, and payout accuracy.
• Partner with cross-functional teams to support data validation, reporting requests, audits, and process improvement initiatives.
• Identify root causes of compensation challenges and implement scalable solutions that improve efficiency and reliability.
• Maintain strong relationships with internal teams and external partners while delivering a high level of service and operational support.

Requirements

• 4+ years of experience in sales compensation administration, incentive compensation, or a related analytical role.
• Strong communication and customer service skills with the ability to collaborate effectively across multiple teams.
• Ability to quickly learn compensation tools, systems, and processes while continuously improving existing workflows.
• Experience working in a fast-paced, high-growth environment with changing priorities and evolving business needs.
• Highly detail-oriented mindset with a strong focus on accuracy while maintaining awareness of broader business objectives.
• Advanced Excel or Google Sheets skills, including building models, analyzing data, and creating scalable tools.
• Experience with incentive compensation management platforms such as Xactly, Callidus, Varicent, Anaplan, or Everstage is highly preferred.
• Strong problem-solving skills with the ability to investigate complex issues and develop practical solutions.
• Able to work independently while managing multiple priorities and collaborating with stakeholders across the organization.

Benefits

• Competitive salary range of $93,000-$128,000 USD, depending on location, experience, qualifications, and market factors.
• Comprehensive health, pharmacy, dental, and vision benefits.
• Paid time off and sick leave benefits.
• Short-term and long-term disability coverage.
• Life insurance coverage.
• 401(k) contribution support.
• Flexible remote work environment.
• Opportunity to work in a high-growth technology environment with global teams.
• Chance to build scalable processes and make a direct impact on sales operations and business performance.