Lead Sales Associate (part-time) - Perry Ellis

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries, owns and licenses nationally and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist®, and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

Perry Ellis is a clothing company specializing in menswear, featuring tailored apparel from suits to casual wear and accessories. Perry Ellis’ passion and optimism for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.

About the role

The Lead Associate’s primary function is to sell and promote Perry Ellis merchandise through execution of Perry Ellis customer service standards. The Lead Associate reinforces the Store Manager, ASM, and Supervisors in ensuring the store meets its goals and standards in the areas of financial performance, customer satisfaction, and visuals.

Responsibilities

Customer Service

• Consistently provides customer service to company standard and leads the team.
• Generates maximum sales potential in accordance with Perry Ellis customer service standards.
• Builds a repeat customer base through excellent PE Loyalty Program data capture.
• Maintains strong knowledge of product, promotions, and special events to communicate effectively with customers.
• Consistently fosters a positive store experience by treating all customers and staff members fairly and respectfully.
• Effectively maintains floor coverage; acknowledges every customer; prioritizes customers over assigned tasks.
• Demonstrates effective written and verbal communication.
• Manages time and prioritizes tasks.

Operational

• Steps in when the supervisor/keyholder is not present.
• Keeps merchandise filled to appropriate levels on the sales floor.
• Ensures the store is visually distinctive and appearance impeccably maintained.
• Minimizes shortages through proper loss prevention procedures.
• Practices excellent customer service at all times to prevent possible theft.
• Demonstrates awareness of store sales plans and results.
• Follows all operational policies and procedures.
• Manages time and prioritizes tasks.
• Demonstrates effective written and verbal communication skills.

Visual, Brand, and Product Management

• Supports execution of all pricing strategies.
• Supports the execution of store planograms.
• Supports and understands the company’s brand position.
• Supports replenishment of merchandise on the selling floor as needed.

Requirements

• Energetic and positive attitude.
• 1-2 years of retail experience.
• Flexible availability; reliable transportation.
• Strong interpersonal communication and customer service skills.
• Customer service-oriented (outgoing, friendly, and personable with a positive attitude).
• Must be able to move and/or lift up to 25 pounds.
• High school degree.

Benefits

• Employee discount.
• Accumulated personal/sick time off.
• 401(k) plan.
• Monthly sales incentives.
• Clothing allowance.
• Holiday pay.

Pay

For this position, the base salary will be between $16-$16.25 hourly, based on a candidate’s qualifications.