Lead Sales Associate (part-time) - Perry Ellis

Customer Service

• Consistently provides Customer Service to company standard and lead team
• Generates maximum sales potential in accordance with the Perry Ellis customer service standards
• Builds repeat customer base through excellent PE Loyalty Program data capture
• Maintains strong knowledge regarding product, promotions, and special events in order to communicate to customers more effectively
• Foster a positive store experience by treating all customers and staff members in a fair and consistent manner
• Effectively maintains floor coverage; acknowledges every customer; treats customers with priority over assigned tasks
• Demonstrates effective written and verbal communication
• Manages time and prioritizes tasks

Operational

• The lead associate will step in when the supervisor/keyholder is not present
• Keeps merchandise filled to appropriate levels on the sales floor
• Sure the store is visually distinctive and appearance impeccably maintained
• Minimizes shortages through proper loss prevention procedures
• Practices excellent customer service at all times in order to prevent possible theft
• Demonstrates awareness of store sales plans and results
• Follows all operational policies and procedures
• Manages time and prioritize tasks
• Demonstrate effective written and verbal communication skills

Visual, Brand And Product Management

• Supports execution of all pricing strategies
• Supports the execution of store planograms
• Supports and understands the company’s brand position
• Supports replenishment of merchandise on the selling floor as needed

Requirements

• Energetic and positive attitude
• 1-2 years of retail experience
• Flexible availability; reliable transportation
• Strong interpersonal communication and customer service skills
• Customer service-oriented (outgoing, friendly, and personable with a positive attitude)
• Must be able to move and/or lift to 25 pounds
• High school degree

Benefits

• Employee discount
• Accumulated personal/sick time off
• 401(k) plan
• Monthly sales incentives
• Clothing Allowance
• Holiday Pay