Lead Sales Associate

About the role

The Lead Associate Reports to Store Management. The Lead Associate's primary function is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The role involves cash responsibilities and performing various operational activities as assigned by Store Management.

Summary

The Lead Associate generates maximum sales potential in accordance with the TH Customer Service standards, builds a repeat customer base through excellent data capturing and service, and maintains strong knowledge regarding product, promotions, and special events to communicate effectively to customers. They must demonstrate awareness of store sales plans and results, contribute to business results, follow all operational policies and procedures, manage time and prioritize tasks, and communicate concerns to management.

Responsibilities

• Consistently provides TH Customer Service to company standard.
• Keeps merchandise filled to appropriate levels on sales floor.
• Safeguards the store against shortages through proper loss prevention procedures.
• Demonstrates awareness of store sales plans and results.
• Demonstrates awareness of individual contribution to business results.
• Follows all operational policies and procedures.
• Manages time and prioritizes tasks.
• Demonstrates effective written and verbal communication skills.
• Attends Take 5 meetings and participates in staff meetings, as required.

Requirements

• Flexible to work rotating hours, as assigned by management.
• Communicates concerns to management.
• Affords assistance in developing Sales Associates.
• Creates energy and excitement around shared goals and values and acts with integrity.
• Supports all company / management decisions.
• Adapts to the needs of the position, undertaking night shifts, weekends, and holidays.

Qualifications

• Must be flexible to work rotating hours, as assigned by management.
• Communicates concerns to management.
• Affords assistance in developing Sales Associates.
• Creates energy and excitement around shared goals and values and acts with integrity.
• Supports all company / management decisions.
• Adapts to the needs of the position, undertaking night shifts, weekends, and holidays.

Skills

• Effective written and verbal communication skills.
• Time management and task prioritization.
• Loss prevention procedures.
• Customer service standards.
• Product knowledge and promotion.

Benefits

Your Wellbeing is Our Priority. At PVH, we offer competitive, cost-effective, and comprehensive benefit packages including:

• Best-in-class medical, vision, dental, life, disability, and other insurances.
• An above-market 401(k) contribution to help our eligible associates save for retirement.
• Flexible workplace options like company-paid holidays, paid time off, seasonal hours, and flexible work schedules.
• Wellbeing support and access to Care.com services for childcare, elder care, adoption preparation, pet care, and reimbursement for backup care.
• Tuition reimbursement for continued education.
• Associate discounts on shopping at our company outlets and e-commerce sites.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Company Information

PVH is a brand builder focused on building Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world. PVH is committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. PVH is an equal opportunity employer and complies with all applicable laws regarding compensation and employment practices.