Lead Sales Associate

Location: Springfield, IL Pay: $16.00 per hour Job Type: Part-time Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled Benefits: Voluntary life insurance, 403(b) retirement savings plan, sick/vacation/discretionary/personal days, paid holidays About The Role At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations. What You’ll Do Sales & Operations Support management with product sales and acquisitionImplement store opening and closing proceduresHandle banking and daily depositsExecute strategies to meet product acquisition, production and sales goals Manage product rotation process and inventory turnover Customer Experience & Store Maintenance Create an enjoyable shopping experience with positive customer service skillsHandle customer complaints as neededSupport store maintenance and appearanceMaintain displays and floor layout plansIdentify ways to improve store appeal Leadership & Communication Provide direction to staff in absence of managementCommunicate effectively with store management regarding operationsSupport implementation of policies and proceduresDocument and report concerns in behavior or attitudeAssist others with basic register problem solving What We Offer Opportunity to make a positive impact in your communityProfessional development and growth opportunitiesSupportive and mission-driven work environmentComprehensive benefits package Training Provided Paid training on register and store proceduresOngoing coaching and support from store leadershipOpportunity to build retail and customer service skillsProfessional development and growth opportunities Why Join Us Mission-driven work that supports programs in your communityOn-the-job trainingTeam-oriented environmentEmployee Discount, Employee Assistance Program, and more!